Margaritaville Resort Palm Springs offers an exciting opportunity for job applicants looking to be a part of a vibrant and fun-loving hospitality team. Located in the iconic Palm Springs, California, our resort brings the laid-back Margaritaville lifestyle to life, offering a unique and unforgettable experience for our guests. As a team member, you will have the chance to work in a dynamic and energetic environment, providing exceptional service and creating memorable moments for our guests. With opportunities for career advancement, ongoing training, and a supportive work culture, Margaritaville Resort Palm Springs is the perfect place to elevate your hospitality career. Join our team of dedicated professionals and contribute to bringing the Margaritaville experience to life in the stunning Palm Springs area. Apply now and take the next step in your hospitality journey with Margaritaville Resort Palm Springs! #Margaritaville #PalmSpringsJobs #HospitalityCareers #ResortJobs #TeamMargaritaville #DesertLife
Overview
Are you a passionate and outgoing individual who loves to create memorable experiences for guests? Join our team as a Guest Services Ambassador and be the friendly face that welcomes and assists our guests throughout their stay. We are seeking a dynamic and customer-focused individual who is ready to go above and beyond to ensure our guests have an exceptional stay.
Summary:
Coordinates concierge type services for the guests and sets positive tone for arrival experience
Provide exceptional customer service and create a warm and welcoming atmosphere for guests
Assist guests with inquiries, requests, and provide recommendations for local attractions and dining options
Coordinate and handle guest transportation and luggage services
Anticipate guest needs and personalize their stay to exceed their expectations
Respond to guest complaints or issues promptly and professionally, ensuring guest satisfaction
Assist with concierge services such as booking reservations, arranging tours, and organizing special requests
Collaborate with other departments to ensure a seamless guest experience
Join our team of hospitality professionals and become a vital part of creating unforgettable moments for our guests. Apply now to become a Guest Services Ambassador and contribute to our commitment to excellence in guest service.
Qualifications
Enthusiastic and outgoing personality with a passion for delivering exceptional guest experiences
Prefer 1+ year customer service experience in hotels
Familiarity with local area and attractions
Ability to anticipate guest needs, good problem solving skills, judgment and reasoning
Ability to communicate effectively with the public and other Team Members
Strong computer skills
Present confident and professional appearance
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Three Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
