Job Description:

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Job Title:Patient Revenue Cycle Services CoordinatorDepartment:Dentistry | Patient Financial Services

The Ohio State University College of Dentistry seeks a Patient Revenue Cycle Coordinator to join the Patient Financial Services care team. This position is an important function in the health care delivery system. Reporting to the Manager of Patient Financial Services, this position is a working position providing support for daily financial services - operations and helping to support our team.


The Patient Revenue Cycle Coordinator will serve the patients of the College of Dentistry by verifying insurance coverages, pre-authorizations, and performing cashier and collections functions. The proportion of time this position will perform each of these functions will vary based on the needs of the clinics. Additional responsibilities include answering phones; greeting patients; verification and interpretation of insurance coverage; processing of patient payments; serves as liaison between doctors, patients, and payers.

Work Schedule: Monday - Friday 8:30 a.m. to 5:30 p.m.

Targeted Hiring Pay Range: $17.10 - $22.61 based on education and experience.

This position requires successful completion of a criminal background check and drug and alcohol screening.

Physical Requirements:

Work is performed primarily in an office environment and the employee in this position is subject to indoor environmental conditions. This position requires sustained periods using a keyboard and performing other computer work as well as reviewing documents both in hard copy and electronic formats. Requires sufficient personal mobility and physical reflexes, which permits the employee to function in a general office environment to accomplish tasks.

Education and Experience Qualifications:

Required: Required: High School Diploma or equivalent, plus 1 year experience in customer service or communications; including analyzing and interpreting information; Experience in operation of computer and related peripheral equipment.
Desired: Desired: 3 years' experience customer service with direct (in person) contact, preferably Healthcare, Dental/Medical office environment, experience using computers to generate a variety of materials ranging from basic to complex; considerable data entry experience with a high level of proficiency using Microsoft Office (word and excel); ability to use basic office equipment; fax machines, copiers / printers, laminators; a high level of verbal and written skills; ability to contribute and work within a face-paced team environment.

Additional Information:

The Ohio State University College of Dentistry is the fourth largest public dental school in the United States and it is the only public dental school in Ohio. The college is divided into ten divisions with all major ADA-recognized dental specialties represented. The College has approximately 600 students in its undergraduate and graduate programs.

Location:Postle Hall (0024)Position Type:RegularScheduled Hours:40
Shift:First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

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The Ohio State University is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law.

Applicants are encouraged to complete and submit the Equal Employment Identification form.

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