Job Description:

Office of Scholarships and Financial Aid

Associate Director Financial Student Success

 

Job Summary:

Upholding the values and mission of the institution, the Associate Director of Financial Outreach and Student Success supports a dynamic leadership team for a staff of 40+ professional staff members. The associate director will:

Represent the department, collaborating with other associate directors, in the absence of the director including required decision-making, attending appropriate meetings on behalf of the department and represent the director and/or department to the campus community and external constituents. Ensure the daily operations, services and university alliances and external relationships are maintained.

Be enthusiastic and strategic, utilizing solid, contemporary research and knowledge of financial aid and student success programs and initiatives. Shall emphasize individual attention, a high-quality service delivery model and robust assessment.

Report to the Director; manage and lead in the strategic planning, development, and implementation of the units responsible for financial outreach initiatives pertaining to increasing retention and graduation rates.

Manage and assist the administration of a minimum of 1 million dollars in retention grant funds. Works collaboratively with other units within the Office of Scholarships and Financial Aid as well as internal and external partners. Serves on campus committees to collaborate on increasing student success goals.

Initiate, build and maintain positive working relationships with internal and external partners, including but not limited to: OSU's division of Enrollment Management, Student Affairs, Academic Affairs, Institutional Diversity, OSU-Tulsa, OSU Foundation, OSU Alumni Association and colleges/universities in the A&M system, Big 12 Conference members and other peer institutions. Provide leaderships for strategies supported by data related to successful financial outreach and student success functions.

Some weekend and evening activities are required.

 

Qualifications:

Required:   Bachelor's Degree

Bachelor's degree in a related field at the determination of the department. Five years of related financial aid experience. Leadership in building collaborative, outcome-focused teams to communicate goals and implement initiatives. Demonstrated success in initiating, building, and maintaining positive working relationships across departments, partnerships, and external constituents. A team-oriented attitude with attention to detail and superior organizational skills. Demonstrated commitment to a mission driven organization that includes creative visioning and commitment to service. Strategic planning, implementation and management experience maximizing short-and long-term organizational goals and objectives. Demonstrated success in upholding federal and state policies and procedures. Success in building and sustaining client or constituent relationships resulting in measurable, positive outcomes. Demonstrated strong personal, writing, problem solving, and public relations skills. Priority areas include high client services, financial literacy development, coaching and strategy development and implementation. The candidate must be able to provide leadership and direction in the visioning, planning, development, implementation, and assessment of activities to meet both department and program objectives though the utilization of contemporary technology. The candidate must have excellent communication skills and be able to represent the department of scholarships and financial aid with internal and external constituents. Ability to successfully manage multiple competing priorities at one time.

 

Preferred:   Master's Degree

Minimum of 3 years' experience in financial aid, banking, sales, or related experience. Minimum of 3 years in student counseling and/or customer service in higher education or related experiences Minimum of 3 years post baccalaureate experience to include both broad supervisory responsibilities and process management. Candidate should possess a minimum of 5 years in financial management with a strong understanding of federal, state, OSU Foundation, institutional funds, counseling, and recruitment. Candidate should have a minimum of 5 years' experience in the building, leading and development of professional full-time staff. Demonstrated ability in data analysis to develop and implement financial outreach through but not limited to, financial literacy and financial engagement initiatives to meet short-term and long-term organizational objectives and goals. Working with campus constituents to implement student success initiatives including communicating goals and building collaborative, goal-focused relationships. Strategic planning to maximize student success efforts within the Office of Scholarships and Financial Aid and the university. Candidate should be a seasoned, successful manager of full-time staff. Managerial style shall blend sense of urgency with thoughtful, analytical, proactive planning and implementation. Strong collaboration skills coupled with ability to be decisive. Excellent communication and interpersonal skills. High data analytics and application. Demonstrated commitment to teamwork including formal and informal leadership. Demonstrated ability to work effectively with people of diverse backgrounds. Mission driven in advocating for higher education and student success. Ability to successfully manage multiple priorities. Demonstrated ability to provide leadership, and supervision in financial outreach pertaining to student success to meet department, division and institutional goals and objectives. Experience developing and executing annual strategic plans. Strong organizational skills, program assessment, and budget experience preferred. Serve collaboratively with other associate directors in absence of director.

 

Application Procedure:

Qualified applicants please apply online at http://hr.okstate.edu/employment-opportunities

Contact Human Resources Staff for assistance at (405) 744-2909, email jobs@okstate.edu

Attach a Resume, Cover Letter, and a List of Professional References.

Employment is contingent upon successful completion of pre-employment background investigations.

Position open until filled.

OklahomaState University (OSU) strives to provide a safe study, work, and livingenvironment for its faculty, staff, volunteers and students. To support thisenvironment and comply with applicable laws and regulations, OSU conductspre-employment background checks on final candidates. Offers of employment arecontingent upon the successful completion of a background check. The type ofbackground check conducted varies by position and can include, but is notlimited to, criminal (felony and misdemeanor) history, sex offender registry,motor vehicle history, financial history, and/or education verification.Background checks will be conducted when required by law or contract and when,in the discretion of the university, it is reasonable and prudent to do so.


OklahomaState University, as an equal opportunity employer, complies with allapplicable federal and state laws regarding non-discrimination and affirmativeaction. Oklahoma State University is committed to a policy of equal opportunityfor all individuals and does not discriminate based on race, religion, age,sex, color, national origin, marital status, sexual orientation, genderidentity/expression, disability, or veteran status with regard to employment,educational programs and activities, and/or admissions. For more information,visit eeo.okstate.edu.

 

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