When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
At Caterpillar, we're working to help our customers build a better world. We wouldn't be the Caterpillar we are today without the exceptionally talented, bright and driven people who get the job done. This is your chance to help us make progress possible around the world - for our customers, for growing communities and for every member of our team. We are looking for a dynamic, organized self-starter to join our Product Support and Logistics Division as a Quality Manager in Menominee, MI .
We're committed to our customers, who build a better world with our products, services, and solutions. We understand and show the value of why they should always choose us. We're exploring new ideas and opportunities - innovating to discover the breakthroughs necessary for tomorrow's growth.
And we are one team - creating and delivering world-class components and solutions superior to the competition.
As the Quality Manager you will report directly to the Facility Manager and will be responsible for quality associated with Maintenance Components including auditing and certification. The position supervises or manages a work unit of hourly and salaried employees where planning, scheduling, training, monitoring, and reviewing work of subordinates is required, and is responsible for all personnel issues and performance evaluation of subordinates. They will engage with Component Groups, Global Quality resources and Facility Management.
Job Duties/ Responsibilities may include, but are not limited to:
The incumbent is accountable for conformity to global quality processes and reporting to management on QMS process execution
The role is responsible for setting priorities, establishing review schedules for product and equipment quality control, and managing shop floor quality controllers
Responsible for overseeing the execution of processes, plans and tools that support global quality systems or related processes i.e. Cost of Poor Quality, APQP, PPAP, quality certifications, ISO 9001 and ISO 14001
Ensure alignment to CPS (Caterpillar Production System) principles
Develop, implement and monitor quality plans to ensure that the products meet Caterpillar quality standard and ensure compliance to QS9000 internal certification requirements, accomplished by conducting and reporting internal audits
Provide quality measurement reports and make continuous improvements to the products and processes (i.e. be responsible for development and information collection for inspection reports and/or maintain and publish defect reports that are recorded and reported at all levels from start on line to end customer.)
Receive customer feedback, discuss with responsible work center for the improvement and provide feedback to the customer.
Act as the Quality contact for customers
Be the contact for the day to day shop quality issues, including coordinating the holds due to quality and the rework needed
Work with suppliers to improve the quality of products delivered to the facility
Implement and support Supplier Certification programs both internally and externally
Provide full support to NPI process, CPI process and manager on Corporate AQI award
Basic Requirements:
Quality Management: Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.
Collaborating: Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.
Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.
Root Cause Analysis (RCA): Knowledge of the concepts, principles and techniques of root cause analysis (RCA); ability to use a structured approach to identify the causes of undesirable consequences in a manufacturing environment and the changes needed to prevent recurrences.
Top candidates will also have:
Bachelor's degree in Business Administration, Quality, Engineering, Manufacturing or related field
Previous Operational Leadership experience
Knowledge of shop operations and maintenance procedures
Experience with SAP, ETQ or Quality Databases
Experience with Microsoft Office products (Excel, Word, PowerPoint, Outlook)
Additional Information:
This position is located in Menominee, MI and may offer domestic relocation
FinalDetails
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers . #Li Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers. Posting Dates: April 15, 2024 - April 29, 2024 Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
