Level ExperiencedJob Location SBG REMOTE POSITION - Anywhere, DCPosition Type Full TimeEducation Level 4 Year DegreeTravel Percentage NegligibleJob Shift DayJob Category Software Engineering
Description
SBG, a DSS, Inc. company specializing in engineering, information technology, cyber-security, intelligence, and training, is looking for a hard-working results-oriented Senior Developer to join our team. We are seeking a highly motivated individual with a positive attitude looking to join our rapidly growing company. The ideal candidate for this position is a hard-working experienced individual who can excel in a very fast-paced government contractor environment. The position location is remote. This position is contingent upon contract award.
Overview
The Senior Developer will work as part of a multi-disciplinary team of software developers and other IT professionals to support, maintain, and enhance the ServiceNow ITSM application in support of the VA mission. You will join a highly collaborative team focused on delivering high value to its customers. You will work in close cooperation with other developers, managers, and product owners on project teams, as well as work independently on smaller efforts with limited direct supervision.
Responsibilities:
Develop, maintain, and enhance applications on the ServiceNow ITSM platform.
Implement configuration/customization of the ServiceNow application and facilitate the rollout of new modules
and configure Application UI and workflow.
Support the team in ServiceNow operations like User/ Group administration, reporting, Metrics, SLAs, etc.
Collaborates effectively with ServiceNow users and Stakeholders to develop solutions and execute changes.
Maintain the procedures document to identify improvements of the processes, standards, policies, working methods, and tools and ensure that the tool configuration consistency across development, testing and production environments.
Be available for on-call rotation to support any production issues impacting ServiceNow or its related systems within the enterprise supported by the team.
Perform unit testing and assist with quality assurance.
Collaborate with DevOps and infrastructure teams to create sound automation solutions. Troubleshoot automation issues and find practical solutions to address barriers, enabling forward movement in the application lifecycle.
Support and enhance reporting solutions both within ServiceNow and through external reporting solutions to support the customer's requirements.
Work on continuous improvement by sharing experiences and knowledge within the team.
Provide quality and consistent service to the customer.
Qualifications
Bachelor’s degree with a minimum of 8 years of experience, or 16 years of experience with no degree.
Demonstrated experience in delivering high value solutions from your customer’s perspective with a minimum of 5 years of direct experience with ServiceNow platform strategy, design, and operational execution.
2+ years prior experience within the last 4 years implementing and deploying applications within the core suite of ITSM applications (Incident, Problem, Change, Knowledge, CMDB), to include reports. This must include development experience with the ServiceNow APIs and using them to create or modify applications.
ServiceNow Certified System Administrator certification
Multiple ServiceNow implementations across domains (e.g., ITOM, ITBM) in the ServiceNow Administrator role
Experience working in a Scaled Agile Framework (SAFe) environment.
Must be able to qualify for and maintain a Public Trust clearance.
Preferred Qualifications
Experience and familiarity with multiple ServiceNow modules and comprehensive understanding of the ServiceNow product catalog.
Previous experience with the Department of Veterans Affairs is preferred.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you need an accommodation seeking employment with SBG, Inc., please email recruiting@sbgts.com or call (703) 299-9093. Accommodations are made on a case-by-case basis.
