At Upbring, we are servants on a mission to break the cycle of child abuse. We are warriors, brave as the thousands of Texas Children and families we serve. We stand up for those who can’t speak for themselves. We are a family who values innovation, empathy, patience, understanding and trustworthiness.
About our Children's Shelters
Many children begin life in the face of serious challenges. Instead of playing pretend and imagining grand adventures, unaccompanied children face perilous conditions alone as they travel to unfamiliar countries, leaving home and loved ones behind to escape war and violence. Our children’s centers, operated through a grant from the Office of Refugee and Resettlement (ORR), provide safety, stability and wraparound services. We help children grow into adults who have received love and kindness, instead of only violence and chaos.
What You'll Do As A Lead Clinician
The Lead Clinician is responsible for the overall clinical operations, administration, and management of the clinical services for Unaccompanied Children. The Lead Clinician is responsible for designing treatment protocols and plans, assessments, conducting utilization review, and evaluation of the program and services after discharge or placement in accordance with Agency policies and procedures, licensing standards, and federal, state, CARF, and local regulatory agencies.
Our Upbring staff members are servant-leaders in the pursuit of breaking the cycle of child abuse and empowering others to do the same through example while embodying our core values: We are Warriors. We are Servants. We are Family.
All Upbring Children's Shelters employees must comply with ORR's vaccination mandate.
All staff must be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route if working directly with unaccompanied children (UC). Medical and Religious exemptions may be requested after an offer of employment is accepted.
Responsibilities
We Are Warriors | We Set the Standards for Child Welfare
Lead Clinician Work Standards
Provide individual and crisis intervention
Oversee the coordination, implementation, and evaluation of individual service plans
Reviews clinical services and programs to determine best practices and emerging practice trends
Monitor and evaluate clinical services and programs to ensure compliance with federal, state, CARF and local regulatory agencies and licensing standards
Follows and participates in facility quality improvement efforts, such as UC progress and clinical outcomes
Serve as an advocate for UC care by recommending improvements and enhancements to treatment plans and services
Design and develop treatment protocols that can advance UC care and apply consistency throughout the facility
Ensure UC treatment plans include clinical soundness, and measurable objectives, and with established policies, procedures, licensing standards, and federal, state, CARF, and local regulatory agencies
Provide emergency evaluation for UC in crisis and facilitate referral to more intensive levels of treatment or alternative solutions that can be handled onsite
Keep accurate quantitative data on services provided
Responsible for fostering a facility climate which condemns sexual abuse; provides resources and support to the programs, and reports incidents of sexual abuse
Reviews logged incidents of sexual abuse/sexual harassment
Maintain current information on sexual incidents occurring in the facility or historical which were reported in the facility
We Are Servants | We Help Others
Teamwork
Work closely with Program Director/Clinical Director to set ratios of clinicians to UCs, as required by contract standards
Work professionally and cohesively with the Program Director/Clinical Director to model exemplary leadership when working with the Clinical and Program Teams ensuring teams/departments are working together to meet and exceed the needs of the UC
Assist clinical staff with admission assessments
Work in collaboration with the clinical team and interdisciplinary team to develop, implement, and evaluate treatment plans
Collaborate with the clinical team and the interdisciplinary team to ensure all UC are receiving the quality of services needed to meet their individual treatment and behavior plans
Work as part of the team and always show professionalism by modeling and demonstrating positive working relationships and attitude
Emphasize the importance of zero tolerance to sexual abuse through leadership example, management presence, and unannounced rounds by management on all shifts
Must assist and travel in the evacuation of UC as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences
Ensure good communication between facility staff, PSA Compliance Manager, facility management, and senior program management when prevention, notification, investigation, and responding to sexual abuse/sexual harassment incidents
Must be able to work evenings and weekends as required
Serve as a member of the “administrator on-call” (AOC) team
We Are Family | We Are Passionate & Compassionate
Building Relationships
Co-facilitate or facilitate individual, group, or family therapy sessions
Assist in identifying and coordinating with community service providers including vocational education and independent living
Assist in coordinating acculturation and adaptation services
Research and identify community relationships and partnerships to enhance and promote clinical services
Develop and maintain positive working relationships with UC, sponsors, foster parents and families, professional service providers, and community partners, while maintaining boundaries always
Actively participate in exhibiting cultural awareness and sensitivity when interacting with children, parent(s)/guardian(s), staff, and the community
Work as a team player and exhibit professional behavior and a positive attitude with both internal and external clients that reflects positively on the Agency and is consistent with Agency policies and practices
Developing & Engaging Others
Coach and support staff to ensure they have the necessary tools and resources needed to optimize performance, ensure established program goals, and achieve operational excellence
Communicate with direct reports in periodic one-on-one meetings
Organize and deliver regularly scheduled staff meetings to communicate present, on-going, and future updates of pertinent information, projects, and initiatives
Work closely with management team to interview, hire, and onboard new employees who are strong cultural fits for Upbring
Work in collaboration with leadership and the Organizational Development and Culture Team to arrange training; when needed, coordinate and/or provide in-service training for staff development
Regularly review employee performance, including goals and progress, to provide developmental feedback: use applicable agency development tools to facilitate growth and development in staff
Draft and issue the 90-day and annual evaluations, along with supporting documentation, as per established procedures; work in collaboration with staff to set goals during evaluation periods
Provide consultation to clinical staff, interdisciplinary team, and other service providers to facilitate a coordinated continuum of UC care
Ensure facility-wide attendance compliance with mandatory sexual abuse/sexual harassment awareness and prevention refresher training
Qualifications
Lead Clinician Minimum Qualifications
Master's degree in Social Work, 2 years of postgraduate direct service delivery experience or a master’s degree or Ph.D. in psychology, sociology, or other relevant behavioral science in which clinical experience is a program requirement, plus 2 years of postgraduate direct service delivery experience/or bachelor’s degree plus 5 years of clinical employment experience in the behavioral sciences.
Must be licensed to provide clinical services in the State where the care provider is located
Previous supervisory or management experience
Bilingual in English and Spanish based on service population and area
Ability to multi-task and accomplish multiple goals
Strong organizational and time management skills, with the ability to pay attention to detail
Demonstrated ability in managing all clinical aspects of the facility
Lead Clinician Preferred Qualifications
3 years’ clinical services with a similar population
3 years’ supervisory or management experience
Perks at Upbring
Competitive PTO & paid holidays
Health, dental, vision insurance & more!
403(b) Plan
Employee Assistance Program
24/7 access to telemedicine and counseling services
Discounted Gym Memberships
Donated Leave Program
Diversity. Equity. Inclusion. Belonging
We are a diverse and inclusive organization that recognizes our strength is in the efforts of our selfless warriors. Honoring and recognizing the value and dignity of all individuals is the cornerstone of our agency. The more diverse the individuals, thought processes and lived experiences, the greater the opportunity is to combine unique perspectives to make a greater impact. Our trust, respect, and appreciation for one another is demonstrated through our communication, celebration of progress and relentless effort to be at our best to fulfill our mission to break the cycle of child abuse.
Physical Demands & Work Conditions for a Lead Clinician
This position requires frequent standing, sitting, walking, and using a computer for long periods of time
Position works in a facility with and around children on a regular basis
Lift, push, pull, and move up to 50 lbs.
The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to perform the essential functions of this position successfully. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus.
Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, gender expression, gender identity, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status.
