Posted in General Business 13 days ago.
Type: Full-Time
Location: Northfield, Illinois
Medline Industries has an immediate opening for a Product Support Specialist in the Capital division! This position will be based out of our Northfield, IL headquarters and will offer a hybrid model of work. The Product Support Specialist under general supervision, will provide in depth knowledge and support to various internal product and sales teams.
• Work collaboratively with the Product Support team to ensure that all incoming customer/sales requests are reviewed and resolved
• or passed to the appropriate group.
• Resolve intermediate to difficult problems, while collaborating with more senior level employees on more complex
• problems/crosses.
• Accurately cross-reference and/or research external brands to identify corresponding Medline products.
• Identify and report training deficiencies to Product Manager or Senior Product Support Specialist. Access gaps in product offerings
• and work with the relevant product manager to set-up new vendors and items.
• Report product issues/concerns.
• Report deficiencies and coordinate with the relevant Product Manager or Senior Product Support Specialist to discuss the set-up of
• new vendors and items.
• Provide administrative support and respond to sales rep questions as needed.
Education
Education
Mariano's
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Medline Industries, Inc.
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Mariano's
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H2M architects + engineers
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H2M architects + engineers
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H2M architects + engineers
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