Do you have a passion for cleaning and customer service? The Custodial Supervisor is a critical role at the YMCA. The Custodial Supervisor makes the members feel comfortable by cleaning, maintenance and overall upkeep. Cleaning has become even more important to the overall customer experience.
Are you a natural leader? The Custodial Supervisor will oversee a team of custodians. Come join our team!
Do you find fulfillment in building personal relationships and caring for personal needs?? Are you committed to doing whatever it takes to enhance people's lives??Do you want to share your personal strengths to create an atmosphere of outstanding customer service, hospitality, and to assist us in our efforts to create a Wow experience for all who visit our YMCA??Apply for our Custodian Supervisor (Housekeeping) role!
The Custodian Supervisor (Housekeeper) is responsible for overseeing daily general janitorial cleaning of all common areas and other side-work in assigned work areas. The Custodian Supervisor (Housekeeper) is responsible for cleaning equipment as needed. The Custodian Supervisor (Housekeeper) will assist in making a great impression when members are using the facilities. Custodian Supervisors (Housekeeping) ensure paper products and soap in restrooms and common areas in assigned work areas are replaced. Janitors will re-stock carts before end of shifts. The Custodian Supervisor (Housekeeper) is responsible for the upkeep of cleaning equipment. Janitors should report any areas/problems in need of repairs to the department head. The Custodian Supervisor (Housekeeper) will interact with members and their requests for janitorial services in a pleasant manner. This janitorial role is doing the job and looking at it through the eyes of the member or as if it was in your own home. Keep an eye on little things they make a big difference. Janitors will mop, vacuum, window wash, dust, take out trash using safe cleaning methods. The Custodian Supervisor (housekeeper) will handle escalated maintenance concerns to the maintenance area as needed. Overall goal for the Y Janitorial staff is to help in keeping the facility clean and safe for members, staff and visitors. Job Summary:
The Custodial Supervisor is responsible for the supervision of the custodial staff and maintenance of a branch at the YMCA of the North. The incumbent must supervise and delegate responsibilities to the custodial staff, and solve issues and/or concerns when they arise. The incumbent must also maintain a clean, sanitary, welcoming environment for YMCA members.
Essential Functions:
Perform supervisory and management to achieve the YMCA's mission and goals.Recruit, hire, and train custodial staff to cover all custodial areas and employ temporary services when needed.Supervise, evaluate, and schedule custodial staff to accomplish all duties with the highest quality and cleanliness possible.Complete, on time, all records and daily reports required.Oversee work board and delegate action needed to resolve issue.Purchase cleaning supplies/equipment at an economical price and forecast usage of materials needed to complete tasks.Abide by the Preventative Maintenance Program requirements.Schedule clean up and repairs so staff is maximally used and anticipate cleaning needs and schedule accordingly.Ensure that the facilities and grounds are properly cleaned and all equipment is properly used, cleaned, and stored.Perform janitorial duties which include, but are not limited to wet and dust mopping, dusting, trash removal, recycling, window washing, meeting set up, pool cleaning, painting, vacuuming, lawn care, shoveling and general cleaning as requested or needed.Record all needed repairs, repair as directed, report ALL repairs, and follow up as needed.Ensure YMCA building and property is secure during shift and report incidents and hazardous conditions to supervisor.Safely operate motorized cleaning equipment.Perform maintenance activities as needed and required in order to maintain an optimal level of facility cleanliness and equipment availability that exceeds member expectations.
Relationships:
This position reports to the Executive Director who reports to the Vice President of Operations. The incumbent supervises the custodial staff at the branch. Member service is the incumbents main objective. The incumbent should work closely with their staff and upper management to ensure that the Association standards for cleanliness are met and attend all relevant training programs available.
Qualifications:
Required
Minimum of 2 years of experience in janitorial or facility maintenance field1 year of supervisory experience and/or relevant experience in giving work direction.Experience and knowledge of cleaning methods and equipmentAbility to read and interpret instructions, procedures, manuals, and other documentsAbility to supervise staff and make schedulesBasic understanding of the upkeep, care and safe operation of motorized equipment used for cleaning i.e. auto scrubber, buffer, snow blower, trash compactor, genie lift, pressure washer, box compactor, sweeper, etc.Understanding of cleaning compounds, chemicals, and their safe, efficient useBasic computer knowledge
Work Conditions:
Move up to 50 pounds of project materials and/or tools to remote building locations up to 200 feet away.Erecting and standing on scaffolding, ladders, and platforms.Work at heights up to 30 feet for extended periods of time.Work with paint, cleaning equipment, chemical compounds, solvents, cleaners, and solutions in dry, liquid, powder, spray, and aerosol forms.Ability to paint, clean equipment, and operate motorized equipment as neededWork in conditions that will create dirt and dust.Ability to report and record maintenance requests on work board.Perform essential housekeeping to facility or equipment which may involve, but not limited to the following activities: semi reaching to full-reach overhead; couching; kneeling; working in narrow and/or confining spaces: underground, overhead, and at ground level; twisting of the waist, shoulders, and legs; and lying on stomach and/or back.Ability to perform tasks outdoor in different climate.Safely operate cleaning equipment: auto scrubber, buffer, snow blower, sweeper, trash compactor, lift, pressure washer, box compactor, hand, and power tools.Must be able to respond to emergency/on-call situations.
Additional Notes:
This job description represents the major functions of the position but is not intended to be all-inclusive. The incumbent is also responsible for taking direction from the Executive Director or their representatives in completing projects or performing duties deemed necessary for the branch or Association success.
Diversity, Equity and Inclusion Pledge
The Y of the North is committed to the work and everyday practices of eliminating disparities and eradicating of unjust systems to become a multicultural, anti-racist and anti-oppressive organization. YMCA of the North team members and volunteers must exemplify the associations mission, vision and values of caring, equity, honesty, respect and responsibility.
The YMCA of the North continues to develop plans and strategies to ensure team members and volunteers reflect the demographics of the communities we serve. We will continually conduct institutional racism and oppression review of our policies, procedures and practices in recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; layoffs; terminations; and the ongoing development of a multicultural, anti-racist and anti-oppressive work environment and culture that promotes equity and respect for the human dignity of all. We value and respect this diversity and choose to be inclusive through our acceptance of all.