Job Description:

Administrative Associate

Dawes Rigging and Crane Rental, Inc. 

Milwaukee, WI (53214)

 

Position Summary

Dawes Rigging and Crane Rental Inc. in Milwaukee is seeking an Administrative Associate for the Service Department with solid general office skills to answer incoming phone calls and organize paperwork according to an efficient filing system and digitalize all important documents. This is a full-time, non-exempt position with comprehensive benefits.

Essential Functions

• Answer incoming telephone calls and provide excellent customer service


• Generates repair and work orders by entering  repairs and services required into service database system


• Conveying all necessary information regarding costs, parts, and work performed to Management


• Sort paperwork alphabetically and according to content, dates, significance


• Enter paperwork into an electronic system either by data entry or scanner


• Create or update records with new files and information


• Develop an efficient filing system to make updating and retrieving files easier


• Store all paperwork in designated places, securing important documents


• Comply with federal, state, and company policies, procedures, and regulations


• Other duties as assigned

Skills and Experience Requirements

• Strong initiative required; ability to work independently with minimal direct supervision


• Dependable


• Great attention to detail


• Respect confidentiality and company policies


• Exceptional verbal and written communication skills


• Must have solid general office skills including a working knowledge of Microsoft Office


• Must be able to sit for extended periods of time


• Must be able to operate office equipment and technology

Benefits

• Competitive wages.


• Paid Time Off and Holidays.


• Comprehensive Benefits Plans (Medical, Dental, Life and Disability Insurance).


• 401(k) retirement plan with company match.

ALL Crane Family of Companies

The ALL Family of Companies and its affiliated branches are Equal Opportunity Employers with competitive wage and benefits packages in a drug-free environment. The ALL Family of Companies is the largest privately-owned crane rental and sales enterprise in North America, with 29 strategically located branches operating under the ALL, Central, Dawes, and Jeffers names – including specialized divisions for aerial lifts, boom trucks (ALT Sales), and parts. Since 1964, the ALL Family has been a leader in the lift industry – with market strengths that include commercial construction, roads & bridges, power generation, plants & processing, facility maintenance, and more. We're ALL you need ®

The ALL Family of Companies is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity.

Education

Preferred

• High School or better

Skills

Preferred

• Strong organizational skills


• Analytical skills


• Computer/Technical literacy


• Strong initiative required


• Excellent verbal skills


• Customer service oriented


• Construction background a plus


• Proficiency in Microsoft Office


• Excellent telephone communication skills

Behaviors

Preferred

• Innovative: Consistently introduces new ideas and demonstrates original thinking


• Team Player: Works well as a member of a group


• Enthusiastic: Shows intense and eager enjoyment and interest


• Dedicated: Devoted to a task or purpose with loyalty or integrity


• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility


• Goal Completion: Inspired to perform well by the completion of tasks

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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