Job Description:

The scenic Hilton Waikoloa Village is looking for a Doorperson to join the Guest Services Team.

62 acres of Hawaiian Paradise on Hawaii's Big Island. Located on the sunny, scenic Kohala Coast, our oceanfront resort offers a taste of the island life full of culture, poolside relaxation, and a chance to meet marine wildlife up close.

• Classification: Full-time
• Shifts: Full availability, morning, evening, overnight, weekends and holidays are required

A Doorperson is responsible for representing the hotel at the main entrance by greeting arriving and departing guests in an enthusiastic and courteous manner. Directs traffic at the main entrances to ensure the area is accessible at all times and offer luggage assistance to all guests.

Maintains driveway traffic flow to allow main hotel entrance accessibility as well as to ensure ample space for passenger and luggage loading and unloading.

Greets guests immediately with a friendly and sincere welcome. Opens car doors for arriving and departing hotel customers. Clearly communicates guest parking procedures and applicable costs to arriving guests.

Reads luggage tags and provides claim tickets to ensure appropriate delivery. Grasps, lifts and/or carries or otherwise moves packages, luggage or boxes from cars, buses and vans, placing packages and luggage onto baggage carts and storing in secure area for retrieval by bell staff.

Retrieves luggage from luggage storage for guests who are checking out of the hotel.Responds immediately to guest inquiries regarding hotel features, services and assistance.Provides clear and understandable directions to hotel facilities and nearby attractions.Initiates requests to taxi cab companies upon guest requests.

The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to your pay when you need it through DailyPay

• Health insurance

• Career growth and development

• Team Member Resource Groups

• Recognition and rewards programs

• Go Hilton travel discount program

• Best-in-Class Paid Time Off (PTO)

• Supportiveparental leave

• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

• Debt-free education :Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

*Please note, benefits may vary depending on the classification and union status of the position

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Wage Rate: $14 per hour + gratuities

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