Sales Support Generalist at Institutional Shareholder Services

Posted in Other 13 days ago.

Location: New York, New York





Job Description:
Institutional Shareholder Services

Location: New York, NY, US
Type: Full time
Req ID: JR_6830


Let's be #BrilliantTogether

The ISS Stoxx Sales Operations group is seeking a Sales Support Generalist to play a vital role in the day-to-day functions supporting commercial operations across the company.

The Sales Support team provides operational, administrative and project management services to the sales and business teams throughout ISS Stoxx.

The ideal candidate will assist the Sales Support team by completing client due diligence and vendor onboarding requests and in other ad hoc projects. . The workload will vary day-to-day, with a focus on collaborative problem solving.

This role will report to the Head of Sales Support & Commissions and develop collaborative relationships with various key stakeholders across ISS divisions.

Responsibilities:

  • Complete client questionnaires manually and via third party portals.

  • Coordinate clear responses to client due diligence requests, working in partnership across various departments throughout the business.

  • Assist in developing and refining the due diligence and client form process.

  • Maintain the vendor form spreadsheet, ensuring accurate record keeping and tracking.

  • Participate in completing any ad hoc projects or special requests.

  • Assist in various sales enablement tasks such as the tracking of licenses and usage for sales & marketing tools, as well as other aspects of sales personnel onboarding and offboarding

Qualifications:

  • Bachelors degree.

  • Experience with completing due diligence questionnaires and ACH forms is a plus.

  • Salesforce experience is a plus.

  • 1+ years’ work experience.

  • Proficient in Microsoft products.

  • Strong written and verbal communication skills with attention to detail.

  • Ability to effectively communicate with a various levels of business leaders.

  • Effectual organizational skills with the ability to work in a fast-paced environment and meet tight deadlines.

This role is being recruited in New York City.

Base salary: The New York City expected base pay range is $60,000-70,000 per year. Exact compensation may vary based on skills, experience, and level of education.

#LI-MK1 #Associate #CS

What you can expect from us

Our people are the moving force behind ISS Stoxx. We are dedicated to hiring the best, most talented people in our industry and empowering them with the resources and support to enhance their career, health, financial and personal well-being.

We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We are invested in our people and are working every day to ensure a diverse, equitable, and inclusive workplace.

Let’s empower, collaborate, and inspire one another.

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit.

Visit our website: https://www.issgovernance.com

View additional open roles: https://www.issgovernance.com/join-the-iss-team/

We are proud to offer the following featured benefits

  • Medical, Dental and Vision – multiple PPO plans to choose from

  • 401(k) Plan with a competitive Company Match up to 9% inclusive of Safe Harbor contribution

  • FSA and Commuter benefit programs

  • Generous Paid Time Off (annualized minimum of 20 days vacation, 11 holidays and separate paid sick leave)

  • Flexible Work & Hybrid policies may apply

  • Paid Parental Leave

  • Mid-town - centrally located near Grand Central Station and Port Authority

Institutional Shareholder Services Inc. (ISS) is an equal employment opportunity employer and does not discriminate against any employee or applicant because of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. For more information, please view https://www.dol.gov/agencies/ofccp/posters.

ISS is committed to complying fully with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local laws. ISS is also committed to ensuring equal opportunity in employment for qualified person with disabilities. ISS prohibits discrimination against applicants and employees on the basis of disability as it pertains to the job application and hiring process and other terms and conditions of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact ISS_Careers_Accommodations@issgovernance.com. This email is created exclusively to assist disabled job seekers where disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages sent for other purposes, such as following up on an application or other technical issues not related to a disability, will not receive a response.




ISS Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, protected veterans or individuals with disabilities, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy/maternity leave), veteran status, or any other characteristic protected by law.




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