Barnsley Resort is a luxury destination located in the beautiful foothills of the Blue Ridge Mountains in Georgia, offering a unique and enchanting work environment for those seeking a fulfilling career in hospitality. As a job applicant, joining the team at Barnsley Resort means being part of a renowned property known for its stunning scenery, unparalleled amenities, and exceptional service. The resort offers a range of employment opportunities, from guest services to culinary, spa, and outdoor recreation, providing a diverse and rewarding career path. Barnsley Resort is committed to creating a welcoming and inclusive work culture that values teamwork, creativity, and outstanding guest experiences. Employees can expect to work in a serene and idyllic setting, where they can showcase their skills, grow their career, and be part of a team that delivers extraordinary experiences to guests. Joining the team at Barnsley Resort presents a unique opportunity to be part of a world-class resort that offers an unparalleled experience for both guests and team members alike.
Overview
Are you a dynamic and passionate leader with a knack for orchestrating unforgettable events? Join our exceptional team as the Director of Banquets at our prestigious hotel or resort and showcase your expertise in creating extraordinary experiences. We are seeking a motivated and enthusiastic candidate to lead our banquets department and elevate our guests' celebrations to new heights.
As the Director of Banquets, you'll be responsible for overseeing all aspects of our banquet operations, from planning and execution to team management and customer satisfaction. With your high energy and enthusiasm, you'll inspire and mentor a talented team to deliver flawless events that exceed our guests' expectations.
Join our renowned establishment and be part of a supportive and collaborative work environment that values innovation and creativity. We offer competitive compensation, growth opportunities, and the chance to make a lasting impact in the hospitality industry.
If you're ready to bring your passion for banquets to the next level, apply now and embark on an exciting career journey with us!
Responsibilities
Act as a liaison between the sales/catering and operations department of the hotel to ensure a successful event for the clients and all of the client's needs are met and communicated accurately and efficiently to all departments of the hotel.
Work closely with each groups meeting planner regarding groups menu planning, agenda setting, hotel meeting services, hospitality amenities and special VIP request.
Obtain all menu details, meeting room setups, refreshment break needs, postings, and any other additional needs of the client to ensure a successful event at the property.
Communicate and enforce contractual agreements pertaining to meeting space, food and beverage, and special concessions.
Responsible for the review of all bills that are sent to the client. In reviewing bills, they should be accurate and timely in order to maximize return business. Responsible for the follow up to make sure any meeting reward point has been posted.
Create detailed event orders to meet the specifications of both the client and Hotel.
Assist in development, design, and implementation of custom menus.
Maintain proper documentation of events, changes and special requests with updated Event Orders, group resumes and rooming lists.
Provide accurate and concise information to all departments.
Communicate event details to staff, including food and beverage needs, audio visual requirements, function room set-up, billing, recreation, activities, décor, and etc.
Effectively up-sell products and services throughout the pre-event planning phase to maximize profitability and achieve quarterly goal
Assist in executing the expectations of the client.
Handle any challenges or concerns immediately.
Participate in weekly operations meetings to communicate the upcoming group's needs.
Communicate and uphold a departmental vision that is aligned with the Resort Manifesto
Create an atmosphere of ongoing training and development, with continuous coaching
Address violations of policy or service issues, swiftly and in accordance with resort corrective action standards; provide additional training, corrective action, commendation and/or promotion as necessary
Maintain a working environment where all colleagues feel comfortable addressing their concerns; foster a respect for and follow the appropriate chain of command in addressing issues
Attend leadership team meetings and other meetings as required
Participate in resort team building activities and industry events as required
Regular and predictable attendance
Qualifications
Extensive experience in banquets and event management, preferably in a leadership role
Strong leadership and team management skills
Exceptional organizational and multitasking abilities
Excellent communication and interpersonal skills
Ability to thrive in a fast-paced and high-pressure environment
In-depth knowledge of banquet operations and industry trends
Strong financial acumen and budgeting skills
Flexibility to work evenings, weekends, and holidays as required
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Three Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
