Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at (513) 831-2600 ext. 51454.
About the role:
As a Carrier Services Coordinator, you are responsible for providing unparalleled service to TQL’s transportation partners. You will work alongside the best Customer Service team in the industry, receiving phone calls to assist TQL carriers with any problems or questions.
What’s in it for you:
Compensation starting at $17.50/hour
Health, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match
Advancement opportunities with structured career paths and mentoring sessions
4-week paid training to set you up for success
Up to $5,000/yr in tuition reimbursement
Employee referral bonus opportunities
We win wherever we go - Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America’s Best Employers (2022)
What you’ll be doing:
Provide excellent customer service to TQL’s carrier base
Help resolve shipping issues with a high level of professionalism
Work with insurance companies to verify expiration dates for cargo and liability insurance
Document and manage all tasks in our internal systems
Communicate directly with the sales team when necessary
What you need:
A passion for customer service
The desire to be a part of TQL while contributing to our continued growth
Hall of fame work ethic with a history of excellent attendance
Ability to take ownership of responsibilities and see tasks through completion
Excellent communication skills
Where you'll be: 1103 Allen Dr., Milford, OH 45150
