Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at (513) 831-2600 ext. 51454.
About the role:
As an Account Representative for TQL’s cross-border division, you’ll become the founding Cross-Border Account Rep for your office. After paid training and hands on mentorship, you’ll be responsible for helping grow business with our customers that have shipping needs in and out of Mexico 24/7/365.
What’s in it for you:
$40,000 base salary with uncapped commission opportunity
Health, Dental, and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match
Leadership advancement opportunities with 75% of leaders promoted from within
We win wherever we go – Voted a Fortune 100 Best Companies To Work For (2023) and Forbes America’s Best Employers (2022)
What you'll be doing:
Communicate with the sales team and customers to build and maintain ongoing relationships with customers that have Mexico cross-border shipping needs
Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time
Work with the sales team to provide and negotiate competitive pricing and rates
Update and manage shipment information utilizing our industry-leading tech platforms
Collaborate with the support team to guarantee each shipment is serviced properly
Assist with billing and accounting responsibilities as needed
What you need:
Fluent in Spanish and English
College degree is preferred, but not required
Sales experience preferred, but not required
The determination to work harder than anyone you know
Strong problem-solving skills, while being forthright about conflict
Ability to work with the latest technologies
An obsession for great customer service
Where you'll be: 3221 W. Big Beaver Rd, Suite 110, Troy, MI 48084
