About the Role Offer decision will be made in May with a Mid June start date. This position will work Onsite at our Rogers Center of Excellence and interviews will be conducted at this location as well.
The Associate Manager, Operations is responsible for managing a team while designing, executing, and reporting on standard work processes to ensure that the transportation solution for each account is fully maintained for accuracy and efficiency.
What the Candidate Will Do
Provide leadership, management, coaching, training and support to a team and execute all other responsibilities
Monitor and hold team accountable for all key job functions
Proactively identify and communicate issues, propose and implement solutions for continuous improvement in regard to processes, cost, service, and profitability
Manage carrier communication and performance including balancing cost and service level
Conflict resolution and problem solving
Develop and distribute customer reports and internal performance management reports
Retain overall ownership of assigned areas of responsibility
Onboarding of new customers and/or services with existing accounts
Management of resource and planning for operations success
Ensure that financial discrepancies are being actively worked for root cause identification and resolution
Basic Qualifications
High school diploma or GED equivalent
Minimum 2 years Transportation or 3PL experience
1 year People Management Experience
Preferred Qualifications
Bachelor’s degree in Transportation Logistics or Supply Chain Management
Process improvement and/or Lean Six Sigma certification
Intermediate proficiency within Microsoft Office Suite
About Uber Freight
Uber Freight is a logistics platform and partner with a mission to reimagine the way goods move to help communities thrive. Backed by innovative technology and a dedicated team of domain experts, we provide logistics solutions that give shippers and carriers of all sizes greater reliability, flexibility, and transparency so they can take control of their freight. With over $17 billion in FUM, we’ve built one of the world’s most comprehensive logistics networks consisting of over 130,000 digitally-enabled carriers and thousands of shippers, from small businesses to Fortune 500 companies. For more, visit uberfreight.com.
