We are seeking a full-time Quality Analyst 1 in our Cary, NC location to join the Outdoor Team to perform verification and validation of next generation outdoor products, with a focus on scuba (Open Water Dive Certification strongly desired). In this role, you will be responsible for providing leadership of quality assurance activities for complex features within Garmin consumer products and/or software in a team-oriented environment. You will have the opportunity to perform hands on scuba dive testing of new products in a real environment including local dive sites as well as possible travel to ocean sites when needed. You will work with beta testers and dive shops around the world to ensure our products provide the highest value to the most experienced divers. This is where quality assurance meets adventure.
Essential Functions
Demonstrate a complete understanding of quality assurance principles/methodologies and knowledge of Garmin product specifications, capabilities and operation related to the market segment being supported
Design test plans, scenarios, scripts, and/or procedures of simple-to-moderate complexity, in accordance with established Garmin test procedures - including analysis, review and tracing of requirements as necessary
Serve as the voice of the customer in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems
Document defects in defect management system and report defects to developers and work closely with engineering to assist in problem resolution
Collect and analyze test results and beta user feedback (when applicable)
Communicate product and/or project status to internal customers and product owners
Investigate and verify issues reported to quality assurance for validity and reproducibility
Verify software modifications in new software versions to prepare for implementation
Assist in test case maintenance as necessary to keep repository current
Participate in the definition and documentation of process improvements
Train and mentor new quality assurance associates
Participate and assist with the coordination of release deployments
Perform system analysis techniques and procedures to determine software functional specifications for Garmin products
Basic Qualifications
Associate's Degree OR a minimum of 2 years equivalent combination of education and experience
Excellent academics (cumulative GPA greater than or equal to 3.0 as a general rule)
Relevant experience or training in product and/or software quality assurance processes and methodologies
Must possess superior organizational/analytical skills, be detail oriented with the ability to prioritize and manage multiple tasks, can work independently with minimal supervision, and can exercise sound independent judgment
Demonstrated strong and effective verbal, written, and interpersonal communication skills
Desired Qualifications
Bachelor's Degree
Outstanding academics (cumulative GPA greater than or equal to 3.5)
Previous experience developing and executing tests related to a Garmin core product market
Relevant experience or training in creating test plans, conducting usability tests and/or writing test scripts is preferred
Open Water Dive Certification
Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age or disability.
This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits
