Working under light supervision in a high volume, fast-paced environment the AP Specialist demonstrates his/her wide AP experience and capacity for judgment by performing any of a number of high-order functions within the department. Such functions may include but not be limited to: printing checks; fielding end user requests for express checks and elevating them to management; securing same- or next-day delivery when express checks require it; receiving, acknowledging, researching, crediting, and (where necessary) journaling credits; receiving, entering into the general ledger and voiding returned checks; setting up, monitoring and assuring the timely issuance of payments made via recurring voucher (which include equipment leases, equipment service agreements, reagent rental agreements, software licenses, and clinical services agreements); liaising with end users and engaging with vendors to secure the funding information required to process no-PO invoices; resolving so-called "kick-out" vouchers when automated payment requests are denied. The pace and complexity of AP operations make it essential the Specialist be capable of taking corrective action to address process breakdowns when directed to do so. To perform effectively therefore the Specialist must have an expert grasp of AP procedure and well-developed problem-solving skills.
Principal Duties and Responsibilities
Take an active role in advancing the technical knowledge of his/her AP Representative colleagues by teaching from his/her experience the skills required to sustain productivity metrics in a department that processes in excess of 3mm payment requests annually
Take an active role in teaching his/her AP Representative colleagues the judgment necessary to maintain an appropriate balance between AP's three often mutually exclusive goals: prompt and accurate payment performance, policy compliance, and unimpeachable customer service
Engage in constructive dialogues with end users and payees when improper and/or insufficient payment requests prevent AP from auditing and processing payments on time and completely
Comply with all payment and fraud prevention protocols dictated by the Materials Management Transaction Departments and Partners Finance
Demonstrate Service Excellence in all interactions with internal and external customers
Qualifications
Qualifications:
High School diploma or the equivalent required
2-4 years of Accounts Payable experience required
Bachelor's degree strongly preferred
Fluency with PeopleSoft Financials preferred
Skills Required:
Strong verbal, written, and presentation skills a must
High degree of comfort with standard PC software programs: Excel, Word, PowerPoint, Access
Ability to grasp new concepts and the confidence to suggest areas for process improvement
Analytical skills required
EEO Statement
Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under the law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.
