Job Description:

Ellsworth Corporation

Elk Grove Village, IL 60007, USA
Title Sales & Service Specialist
Job Category: Sales
Risquisition Number: SALES002528
Posted: April 12, 2024
Full-Time
Elk Grove Village, IL 60007, USA

Job Details

Description

What does a cell phone in your pocket, a spaceship, and an electric vehicle have in common?

Ellsworth Adhesives specs in materials in each of those products!

Ellsworth Corporation, a global, industry leading distributor of specialty chemicals and equipment and adhesive manufacturer currently has a Sales & Service Specialist opportunity. This role reports into our TapeCase division located in Elk Grove Village, IL.

At TapeCase, we design, convert, manufacture, and distribute highly engineered adhesive tape products. We add value to the highly engineered products we sell by enhancing their delivered formats by offering expansive tape converting services to provide a custom tape solution for nearly any application. Learn more about us here.

The Sales & Service Specialist responds to inquiries regarding products, service calls and/or orders. They'll work closely with Engineering Sales Representatives (ESR' s) and/or Sales Management on meetings and supporting customer needs. Collects, enters and maintains item data for internal databases and customer formatted templates.

RESPONSIBILITIES

• Responds to customer questions and helps navigate the requirements of the initial quote/bid request
• Communicates across departments to deliver on customer requirements
• Participates in customers calls, visits, and meetings and assists in prospecting activities
• Compiles, prepares and presents a variety of data and reports for business partners and stakeholders
• Enters documentation for new items (e.g. pricing, attributes, export and chemical compliance, storage, inactivation, etc.) in the data collection master templates and customer new product addition templates
• Assists in providing customer updates when product data changes
• Communicates directly with customers requiring assistance with completion of new product introduction templates and document requests
• Supports product selection, sampling, testing and evaluation of products
• Collaborates with estimating and customer service teams to support sales related customer inquiries

PERKS & BENEFITS 

As an industry leader, we offer a competitive wage, bonus plan, and a comprehensive benefit package which includes Health, Prescription, Dental, Vision, Life, Disability, Flexible Spending, 401(k), Employee Assistance, Paid Time Off and Holidays, Wellness Program, Social Events, Community Involvement and much more! Click Here for a summary of Employee Benefits. 

QUALIFICATIONS

• 3 + years of related sales support or industrial product experience and/or training
• High School Diploma or equivalent required (Associate degree in business/related area preferred)
• Less than 5% travel
• Strong problem-solving skills with exceptional attention to detail
• Ability to work collaboratively in a team environment
• Able to communicate effectively across multiple levels of the Business Unit
• Demonstrated experience with common Microsoft Office applications/ formulas
• Strong customer service skills/focus
• Solid verbal and written communication skills
• Ability to speak for the customer in company meetings

Ellsworth Corporation is an Equal Opportunity Employer providing equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, pregnancy, genetics, or any other legally protected status.  If you are an individual with a disability and require a reasonable accommodation for any part of our employment process, please follow the instructions on our Accessibility Accommodation for Applicants page of our Careers website.

Ellsworth Corporation is an industry leading global corporation, we specialize in the distribution, manufacturing and custom packaging of adhesives, specialty chemicals and dispensing equipment.  We stand apart from the competition by going above and beyond high quality products. We offer expert assistance, valuable services, decades of experience, and a host of resources to ensure we're providing the best possible solution for our customers’ applications.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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