Schedule: Full-time, day shift, weekends and holidays as needed.
Under direction of the Client Services Supervisor, the Data Processing Coordinator provides daily oversight of laboratory data processing services, ensuring efficient and high-quality specimen processing. Performs specimen processing and performs venipunctures in accordance with established procedures, while maintaining a professional, customer sensitive atmosphere.
Provides daily oversight of laboratory data processing services, ensuring efficient and high-quality specimen processing.
Develops and maintains staff schedules and daily shift assignments in collaboration with Client Services Supervisor.
Coordinates new and current employee training and maintains appropriate documentation.
Coordinates new and current employee competency assessment and maintains appropriate documentation.
Maintains an adequate inventory of supplies and equipment needed for data processing services.
Participates in candidate interviews for data processing positions and provides feedback to Client Services Supervisor and/or Lab Operations Manager.
Acts as a resource to laboratory and other departmental staff regarding data processing procedures and protocols.
Works cooperatively with all hospital and laboratory staff, and external clients through verbal and written communications to resolve problems, exchange information, receive instructions, establish protocols, and process information concerning data processing services.
Assists Client Services Supervisor with maintaining departmental procedures and training manual.
Assists Client Services Supervisor and/or Lab Operations Manager with ensuring compliance with local, state, and federal regulations as well as The Joint Commission and College of American Pathologists accreditation requirements.
Provides coverage for Phlebotomy or Reference Lab department in absence of Phlebotomy or Reference Lab Coordinator.
Periodically works shifts not regularly scheduled for, as determined by departmental needs.
Acts as a role model in consistently observing all safety policies and procedures.
Attends and participates in classes, meetings, committees, and continuing education, as appropriate, to maintain and enhance professional job knowledge and/or job skills.
Answers telephone in a courteous manner and provides requested assistance.
Greets patients in a courteous manner.
Obtains blood specimens from patients, in accordance with established procedures, while maintaining a professional, customer sensitive atmosphere.
Verifies correct specimen and labeling requirements are met for all test orders.
Performs other duties as assigned.
About Brigham & Women's Faulkner Hospital
Brigham and Women's Faulkner Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender identity, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.
Brigham and Women's Faulkner Hospital is a 171- bed non-profit, community teaching hospital located in Jamaica Plain directly across the street from the Arnold Arboretum. Founded in 1900, Brigham and Women's Faulkner Hospital offers comprehensive care in a wide variety of specialties. Brigham and Women's Faulkner Hospital is a designated Magnet hospital by the American Nurses Credentialing Center, a recognition that fewer than nine percent of all US hospitals receive.
At Brigham and Women's Faulkner Hospital, we believe that everyone should have the chance to live a healthy life. From creating breakthroughs that have paved the way for treatments around the globe to training the next generation of providers, our patients, and those we may never meet, are at the center of everything we do. If you're looking for more than a career, join Brigham and Women's Faulkner Hospital. Our patients call it better care. Our employees call it home.
Qualifications
Minimum of high school diploma or equivalent required; Associate's degree preferred.
A minimum of 2 years' experience in specimen processing required.
A minimum of 2 years' experience in a hospital setting preferred.
Phlebotomy Certification preferred.
Staff adheres to all C.A.R.E. Standards.
Must demonstrate annual competencies in tasks performed.
EEO Statement
Brigham and Women's Faulkner Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
