PAPE’ TRUCK LEASING – SEATAC, WA

SERVICE ADVISOR / DEPARTMENT ASSISTANT:Do you love helping people? Are you detail-oriented? Are you enthusiastic and outgoing? Do you love working with a wide variety of people, building relationships with customers, and solving problems? Can you adapt to changing priorities and balance several projects at once? If so, we want to hear from you! Pape’ Truck Leasing is looking for an energetic Service Advisor/Department Assistant to join their team in SeaTac and provide an exceptional customer experience.

At Pape’, you can count on us to heavily invest in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team!

WHAT YOU’LL DO:

As our Service Advisor and Department Assistant, you will be the face and voice of our branch. You will have the first opportunity to give our customers an excellent experience and ensure their needs are met which makes you so crucial to our team’s success. You will ensure that all service department work orders are opened, maintained, proofed, and closed in the most efficient way possible, all while ensuring you provide an excellent experience for our customers. Every day you will oversee service and warranty work orders, assist in shop workflow, check-in equipment for repair, and assist customers. When you are not assisting customers you will also perform various administrative duties to support the Rental Administrator and the service department. To thrive in this role you must love working in a team, be customer service focused, and have a winning attitude.

WHAT YOU NEED:

• Excellent verbal and written communication skills.


• Ability to create and maintain good relationships with both internal and external customers.


• Familiarity with Outlook, Word, Excel, and the ability to learn new computer programs.


• Exceptional organizational skills and attention to detail.


• Ability to multi-task and work in a fast-paced environment.


• Mechanical aptitude is a plus.

Compensation: $22-28/hr (Depending on Experience)

Why work for Pape’:

• Competitive pay based on your skills, training, and experience level.


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  Outstanding benefits including –401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.


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  Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 24 hours of Sick Leave, and 7 paid holidays each year. Papé vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.


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  Advancement– Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.


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  Stability and reputation— Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,500 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.


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  Equipment– We have the largest equipment inventory in the West and an unparalleled parts inventory!


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  Employee impact– Enjoy an open-door policy where your voice will be heard and your opinions will matter.


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  Training– You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilitie

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)