Job Description: Oregon Health & Science University
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.
Practice Manager 3
US-OR-Scappoose
Job ID: 2024-29352 Type: Regular Full-Time # of Openings: 1 Category: Hospital/Clinic Support Scappoose, OR
Overview
Under the supervision of the FM (Family Medicine) Director of Clinical Operations and in collaboration with the Clinic Medical Director, the Practice Manager plans, organizes, coordinates and directs all practice activities and initiatives of the Scappoose Rural Health Clinic. These responsibilities are performed in a manner that is consistent with expectations of the OHSU Department of Family Medicine and Ambulatory Care.
The Practice Manager participates in construction, tracking, and implementation of the annual budget and strategic plan. The Practice Manager supervises Back and Front Office Supervisors, RN’s and Behavorial Health staff along with all front and back-office staff directly or indirectly in a manner consistent with the philosophy and leadership of OHSU, Family Medicine and the Scappoose Health Center. The Practice Manager is on Call 24/7 for potential clinic and safety issues needing prompt attention. The Clinic is open 8-8 M-F and Saturdays 9AM-1PM. Budget responsibility: 48 FTE, $8 million expenses, annual visits 35,000 for 12,500 patients.
Clinic Specific Responsibilities:
Develops annual clinic operations strategy designed to align clinic operations with OHSU Health Ambulatory fiscal year priorities.
Community integration and Clinical transformation. Serves as a member of various community groups seeking to advance Family medicine as an integrator of full spectrum care within Columbia County. Partnering groups include but are not limited to Columbia Pacific CPCCO, Colombia County Public Health, Columbia County Mental Health, Columbia Care Center.
Maintains Federal Rural Health Certification following Health Resource Service Administration (HRSA) regulatory guidelines. Partners with Oregon Office of Rural Health to advance the practice of rural medicine in Columbia County
Acts as a keen observer of market trends and community health needs assessment reports to identify, scope, propose and execute on service growth opportunities in targeted populations and care delivery models including but not limited to, ancillary services, digital health, community paramedicine, hospital at home, specialty care and post-acute care/transitions of care.
Maintains knowledge and expertise as an emotionally intelligent leader fostering joy in practice, creates, implements, and maintains staff wellness programs and supporting infrastructure.
Responsibilities
Minimum Qualifications:
Education:
Bachelor’s Degree in related field plus 5 years supervisory experience, or equivalent education and experience.
Experience:
Minimum of 5 years of experience in a management role in ambulatory practices – both business and clinical operations required.
Experience in primary care operations and quality improvement strategies. Prior experience in budgeting, purchasing, and payroll.
Experience with high volume ambulatory care patient flow.
Direct patient interaction, and experience serving culturally diverse patient populations.
