The Marketing Insights Programs team builds programs that power the Insights function and grow the global researcher community. Marketing Insights Program Managers enhance impact and efficiency by identifying researcher needs and impact opportunities, building strategic systems that achieve strong long-lasting outcomes, and championing Insights POV/needs through cross functional partnerships. The Research Ops Program Manager will design and implement programs that help our talented teams operate at their highest and most effective level. This Program Manager will identify strategic opportunities, design programming, and manage implementation across three areas: Research Best Practices, Policy Compliance, Research Operations.
Research Program Manager, Research Operations Responsibilities:
Analyze Marketing Insights research operations and compliance needs and prioritize key issues and opportunities
Engage, partner, and collaborate with research team members and leadership to proactively identify opportunities to leverage programming to improve the efficiency, effectiveness, and impact of our team
Define success for pillar and programs. Communicate team goals and strategy
Design and launch programs that reduce process friction and enhance researcher impact and satisfaction
Move initiatives forward, find resources, predict roadblocks/obstacles, raise concerns to appropriate owners and resolve issues that prevent progress
Contribute to overall Marketing Insights Program infrastructure, updating processes and tools and initiating improvements where needed
Demonstrate best-in-class internal communications that break through and inspire action
Jump in on special projects, help team respond to new and shifting priorities
Minimum Qualifications:
BA/BS degree or higher
8+ years of experience in financial operations or project/program management
Proven track record of identifying pain points, designing and implementing strategic programs that yield business results, and scaling operations in a business context
Familiarity with market research and program management (both strategy/design and execution)
Experience leveraging communication to influence horizontally, cross functionally, and among executives
Experience applying organized/structured approach to complex logistics
Experience building cross functional relationships and leading effective collaborations
Understanding of market research principles and practices
Preferred Qualifications:
Experience working in market research and/or with market researchers
Experience working with marketing teams
Experience working in or with large, fast-paced organizations with frequent cross-functional collaboration
Vendor management experience
Experience building teams / practices
Experience managing budgets
Experience conducting research, especially marketing and communications research
Experience leading coaching and training related programming
About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
