LabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world.
We are an independent, global, one-stop-shop focused on delivering Central Laboratory Services that are tailor-made, timely and flexible to meet the evolving study demands of traditional to increasingly complex trials. Additionally, we provide Functional Service Provider (FSP) Solutions, supporting our clients with scientific and technical expertise, acting as an extension of their team, coordinating all laboratory related needs, advising on strategies for lab data collection and providing end-to-end analytical and logistical solutions.
The Laboratory Information Systems (LIS) System Analyst is responsible for the timely set up of all aspects of clinical testing to support new and existing clinical trial studies. They will participate in all discussions and decisions, internal and external, related to study initiation and support. They will aid co-workers with complex problem research, troubleshooting, and resolution related to clinical testing to provide best-in-class support to our internal and external clients. They will administer daily operational support, assist with the planning and implementation of software enhancements.
What you will do:
Maintain the integrity and security of all data within the xREACH LIMS
Collaborate with clinical laboratories in the design, build, and validation of all testing components
Responsible for verification testing and validation documentation for clinical tests and panel builds
Responsible for accuracy and following procedure in the clinical trial database set up to ensure consistency and quality of data
Reviews and analyzes data flow between internal application and debugging to support clinical trials tests
Assist in debugging Health Level 7 (HL7) and other interface messages as appropriate
Collaborate with internal Integration Team to validate, monitor, and troubleshoot electronic interfaces and imports from Partner Laboratories
Provides technical support to project team members; handles complex application features and technical designs
Implements solutions and/or redefine workflows to maximize the functionality of systems
Identifies and improves business processes and supports critical business strategies by assisting in the xREACH LIMS development, implementation, and maintenance for clinical trials tests
Support billing functions in collaboration with the Project Manager and Finance Department
Create/Update SOP's and policies for laboratory computer and LIMS applications
Keeping validation documentation up to date for the LIMS
Develop and maintain proper procedure manuals for the department
Rely on extensive experience and judgment to plan and accomplish goals
Providing LIMS training to new and current employees as needed
Participates in regular meetings with LIS personnel to exchange progress reports
Maintain confidentiality of information in accordance with company policies and procedures
Perform additional tasks as needed related to the IT and LIS mission
Education, Experience and Skills:
Completed education in one of the following areas: Medical Laboratory Technician (MLT), Medical Technologist (MT), RN, Phlebotomy or equivalent education, or 3 - 4 years of related laboratory information system (LIS) experience in the clinical laboratory and/or clinical trial industry. Applicable license strongly preferred.
Experience working as a Lab Tech with downtime strongly preferred
Experience with LIMS, STARLIMS preferred
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook and various database software), JIRA preferred
Experience in FDA 21CFR11/GCP environment, preferred
Excellent attention to detail with the ability to adapt to changing environments and requirements
Ability to adhere to established timelines, processes, and procedures
Self-motivating and ability to work well independently as well as using a collaborative team approach
Excellent organization, time management skills, communication, multitasking, and interpersonal skills
Excellent listening and verbal comprehension skills, including the ability to translate client needs to team members
Abiliy to work well in a fast paced, high volume environment
Strong planning and problem-solving skills
Ability to make quick but well-thought-out decisions
Hours and Location:
Standard hours of Monday - Friday, 8am - 5pm ET
Training will be in office, upon completion, hybrid working is an option, however most department employees prefer to be in office
Read more below and get ready for your next great employment adventure!
Some of the Perks our LabConnectors Love:
Financial Security (base pay, 401k match and annual bonus eligibility)
Health Benefits beginning on date of hire
PTO plan plus 10 Paid Company Holidays and 1 day to Volunteer in your community
Short and Long-Term Disability, Life and AD&D
We celebrate our differences, which enrich our Culture
We are a growing and global team on a mission to create healthier communities by accelerating the development of new medicines. In addition to great perks and challenging work assignments, we invest in our people with enriching career growth opportunities.
We believe in a friendly and collaborative environment with open lines of communication. Join our team and discover how your work can impact the lives of people all over the world.
It is the policy of LabConnect to provide equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please email talent@labconnect.com or call +1(423)722-3155.