BCforward is currently seeking a highly motivated Payments Internal Communications Manager
Position Title: Payments Internal Communications Manager
Location:Tempe AZ
Anticipated Start Date: ASAP
Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.
Expected Duration : 5 Month contract with Possible extension
Position Title: Payments Internal Communications Manager
Location: Tempe AZ Hybrid
Expected Duration:5 Months with possible extension
Responsibilities
Drive end-to-end execution and delivery of communications, including client migration-focused messaging.
Reimagine how we share information that enables engagement, understanding and collaboration between internal functions and stakeholders across a range of business areas and geographies.
Write and edit internal messaging about product changes and critical readiness events, working closely with executives, product managers, readiness leads and other key stakeholders to ensure a high-quality end-to-end experience for users and partners.
Work to understand voice of the employee and feedback to help spot trends and improvement opportunities where communication and change readiness will be key actions.
Optimize opportunities to condense and combine messaging for improved readability.
Track and report effectiveness metrics to internal stakeholders, as well as continually monitor, analyze and adjust to maximize audience engagement and minimize disruption.
Provide constructive feedback and recommendations for communications best practices.
Skills
Strong command of firm content quality guidelines, effective time management skills, and the ability to consistently deliver in a fast-paced cross-functional environment.
Action oriented, highly responsive with ability to pivot as business and strategy needs evolve.
Excellent organizational skills, meticulous attention to detail with the ability to multi-task, prioritize competing demands.
Ability to synthesize large amounts of information to tell a relevant story.
A passion for evolving internal communications to the next level.
Energetic, collaborative culture carrier, with proven ability to work across multiple stakeholders.
Qualifications
6+ years of demonstrated experience in developing, executing and managing internal communications..
6+ years of experience in content creation for the financial industry, preferably in the banking, technology or financial innovation space.
Global communications background preferred
High proficiency with Microsoft suite (Word, PowerPoint, Excel, SharePoint, teams).
Strong understanding of Associated Press (AP) style guidelines.
Bachelor's Degree preferred.
Creates & executes project plans and revises when appropriate to meet changing needs/requirements. Identifies resources needed and assigns responsibilites. Manages day to day operations of the project.
About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforwardis a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforwardto become a market leader and best in class place to work.
BCforwardis an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforwardcollects and uses personal information as part of the recruiting process, view ourPrivacy NoticeandCCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforwardwill only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.
Interested candidates please send resume in Word format Please reference job code 221214 when responding to this ad.
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