Branch Manager - Madison, MS at Vector Security, Inc.

Posted in Management 20 days ago.

Type: Full-Time
Location: Madison, Mississippi





Job Description:

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as our new Branch Manager!

We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members. 

Location:  Madison, MS

Summary:

The Branch Manager is responsible for the overall health of the branch operating unit. The Branch Manager should create a positive work environment, encouraging a culture of customer service and positive employee morale. Through solid leadership of people and delivery of excellent customer service, the Branch Manager is accountable for delivering on the financial objectives of the organization.

What You’ll Do: 


  • Manage daily sales performance via trainers and sales leaders, and partner with them to reach/exceed sales goals to drive profitable sales growth. Ensure execution of all sales strategies.

  • Engage in community outreach and develop relationships; be the market expert relative to competitors and community activity, as well as potential acquisitions.

  • Take part in key customer engagement.

  • Full responsibility for P&L to meet or exceed all established financial goals and targets.

  • Be the escalation point for customer issues.

  • Be the liaison for Enterprise and Shared Services resources, products, and services.

  • Partner with Shared Services to ensure a positive customer experience.

  • Drive/implement company-wide initiatives.

  • Communicate systems/process improvements or suggested new processes to the RVP for further evaluation and escalation.

  • Manage sales, operations, and administrative teams.

  • Manage accounts receivable, revenue collection, and customer attrition to acceptable levels.

Own all aspects of talent management and ensure all direct reports who are managers do the same. 


  • Hire and promote the talent needed to meet or exceed plan.

  • Develop team members, including close engagement with and participation in, technician training.

  • Create and maintain a healthy work environment where employee engagement is high, including reinforcing Vector’s strong culture relative to our purpose, mission, and values.

  • Retain high performing talent through engagement, development, and career opportunities.

  • Engage in strong performance management, i.e., establish goals, hold meaningful career conversations, conduct on-going / meaningful performance discussions, and hold meaningful year-end assessment conversations.

  • Recognize team members for their contributions and achievements.

  • Hold all team members accountable for their work and make difficult decisions when team members aren’t meeting performance expectations.

What You’ll Need: 


  • College degree preferred; H.S. or equivalent. 

  • Experience overseeing business operations, as well as human resources, finance, and communications.

  • Ability to delegate, collaborate, and motivate across a range of departments. 

  • Ability to effectively and efficiently solve problems and challenges.

  • Maintain a customer-centric focus. 

  • Valid driver's license with acceptable driving history

 What You’ll Get:

In addition to competitive pay, we offer a comprehensive “Total Rewards” package including: 


  • Company provided cell phone.

  • Monthly vehicle allowance


  • Incentive plan  

  • Medical, dental, and vision coverage 

  • HSA/FSA programs

  • Company paid life and AD&D insurance. 

  • Company paid short- and long-term disability. 

  • Voluntary benefit products 

  • 401k retirement savings plan after just 60 days 

  • 7 Company Holidays, plus 2 Floating holidays of your choice 

  • Paid Time Off

  • Tuition reimbursement 

  • Employee Assistance Program (EAP) 

About Us: 

We are the fourth largest security integrator in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected, and empowered, one customer at a time. 

Our Values: 



  • Win as a team. 


  • Do the right thing. 


  • Make a difference every day! 


  • Get it done. 


  • Think big. 

If you share these ideals, we'd love to hear from you! 

Vector Security is a Drug-Free Workplace 

Vector Security is an Equal Opportunity Employer 

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description





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