This role will support the CDO and VP of Admin in supporting the Lodging Development team and Retention processing new franchise sales and renewals. This position will also provide reporting data support to the EVP President and other executives from the CRM.
Job Description
Principle duties and responsibilities (Essential Functions) include:
Primary responsibilities are to help manage the new sale and/or retention process of converting existing branded, independent, or new built properties from their former brand to a Sonesta branded property or maintaining existing Franchisees in the Sonesta system.
Position works directly with the Manager of Franchise Administration, VP of Franchise Administration, VP of Retention, Lodging Development and CDO, and other internal departments to ensure new Franchisee's and existing Franchisees are properly executed and/or renewed in the system within standard defined guidelines.
Foster positive relationships with the LD team through consistent communication and support.
Engage all relevant internal departments and services prior to transitioning new Franchisee's hotel to respective brand and/or renewal.
Help manage the administration process from application through execution with the Manager of Franchise Administration and the LD team.
Insure completeness of legal files.
Transition new Franchisee Onboarding and Transitions team members upon conclusion-completion of execution of property.
Effectively utilize and collaborate with resources across different departments and corporate office.
Process background and credit checks for deals that have been awarded key money.
Monitor and maintain quantitative information regarding new sales, fees received, KM commitment, KM distribution, and renewals, up to and including all relevant franchise group information and most current business needs.
Organizational Management
Support, comply and promote company initiative, policies, and guidelines.
Qualifications and Skills
College degree or equivalent
CRM management and reporting experience is required.
Work effectively from a remote environment.
Ability to work in a high-volume environment.
Works well interdepartmentally as well as across divisions.
Additional Job Information/Anticipated
Pay Range
.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
