Posted in Transportation 23 days ago.
Type: Full-Time
Location: Atlanta, Georgia
As an employee of the Atlanta Fed, you will help support our mission of promoting the stability and efficiency of the U.S. economy and financial system. Your work will affect the economy of the Southeast, the United States, and the world. The work we do here is important, and how we do it is just as important as what we do. We live our values of integrity, excellence, and respect every day. We do the right thing, we do things right, and we treat people right. A career at the Federal Reserve Bank of Atlanta gives you the chance to do work that touches lives and helps communities prosper.
We are a dynamic hybrid workplace environment that requires at least 2 days a week in the office.
Position Summary:
Under minimal supervision, responsible for serving as a senior analyst/technician in IT Client Services (ITCS), providing end-user support for all aspects of hardware and software. Key responsibilities include providing second level customer support for all user departments. Providing complex solutions and services, customer focus, a consultative perspective on the best client products for end-user and troubleshooting client technology systems. Support and Lead end-user initiatives including launching new products and services, self-servicing solutions, and end user training. Provides support for the Executive Leadership Committee. This position will report to the Manager, IT Client Services.
Key Responsibilities:
Education: Associate Degree or 2 years equivalent experience; Bachelor's Degree preferred
Experience: 5-8 years
Qualifications:
Our total rewards program offers benefits that are the best fit for you at every stage of your career:
This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, rush jobs, change in workload or technological developments).
The Federal Reserve Bank of Atlanta is an equal opportunity employer.
The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
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