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Warranty & Field Service Manager at PPG INDUSTRIES INC

Posted in General Business 19 days ago.

Type: Full-Time
Location: Huntsville, Alabama





Job Description:

Join our team at PPG Aerospace in Huntsville, Alabama and be at the forefront of excellence! As the leader of our dynamic team, you'll oversee daily operations, ensuring seamless coordination between departments and exceeding KPIs. From managing complex projects to fostering lean principles for continuous improvement, you'll drive innovation and efficiency. If you're ready to lead with excellence, collaborate with stakeholders, and shape the future of aerospace services, this role is for you!

Key Responsibilities


  • Effectively manage the daily Warranty and Field Services departments for Huntsville Transparencies plant to ensure they achieve primary goals and established KPIs related to receipt of returned parts, disposition of parts and communication with the Aerospace Business Solutions Team, Quality, Production, etc.

  • Responsible for managing the team through multiple processes, generating Req's, scrapping parts, handling work orders, working with internal and external customers, and more.

  • Must keep appropriate stakeholders abreast of problems/solutions and achievement of KPIs.

  • Responsible for managing sometimes complex projects that will develop new business processes or to correct/update old processes.

  • Work with the appropriate stakeholders to conceive and develop solutions to complex administrative problems using professionally accepted techniques, practices, and/or procedures.

  • Deploy lean principles to achieve continuous improvement. Must have working knowledge of Lean/Six Sigma principles or be willing to attend training.

  • Must possess the ability to supervise and/or coordinate the Warranty and Field Services functions and to develop good working relationships that are essential to providing the level of service necessary to meet internal and external customer expectations and deliver efficiencies and ensure compliance to policy and external regulation.

  • Must supervise direct reports by successfully serving as a coach and mentor and assist in addressing issues within the department.

Qualifications


  • High school diploma required

  • 10+ years of experience managing direct reports in a manufacturing or production environment

  • OR a bachelor's degree and 7+ years of managing direct reports

  • Must be a US Citizen

#LI-ONSITE

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

About us:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD™
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are "One PPG" to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday - everyday.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
Benefits will be discussed with you by your recruiter during the hiring process.





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