Job Description:

Location: Madison, NJ

Description:

Title : Desktop/tech Support: Iii (Senior)



Location
: Madison, NJ 07940



Contract | 3+ Months




Job Description




Most Important Skillset/Key Items:


• Presents well

• Ability to deal with Executives

• Ability to provide VIP White glove service

• Great communication skills

• Great Follow up

• Onsite (not hybrid or remote) at Corporate Headquarters between 9 and 5:30pm

• Works well independently as well as in a team setting

• Flexible and able to readjust due to changing priorities in an Executive environment.



Overall, Job Description:

• Provides hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers.
• Configures workstations for new users and upgrades existing equipment and software.
• Sets up and maintains network and telecommunication systems.
• Troubleshoots LAN, server and connectivity issues.
• Utilizes ticketing system, when necessary.
• Re-images computers, performs data migrations and restorations, and conducts remote problem solving as needed.
• Must possess a working knowledge of hardware components, hardware configurations, and have strong software experience.
• Experience: Relies on extensive experience to plan and accomplish tasks

Contact: skhan03@judge.com


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