Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

Job Profile Title : Manager, Global Sales Operations

Business Title: Manager, Global Sales Operations

Department : Global Sales Operations

FLSA Status : Exempt, Full Time

Insulet Corporation (NASDAQ: PODD) is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod® Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the disposable and waterproof Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's latest innovation, the Omnipod® 5 Automated Insulin Delivery System, is a tubeless automated insulin delivery system, integrated with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero finger sticks, and is fully controlled by a compatible personal smartphone. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas.

Studies have demonstrated the clinical and lifestyle advantages of insulin pump therapy over multiple daily insulin injections (MDI). However, many people still choose MDI therapy largely due to the complexity, cost, and inconvenience of conventional pump technology. The Omnipod is a discreet and easy-to-use system that eliminates many of the issues associated with conventional pumps. By breaking down the barriers to insulin pump therapy, Insulet hopes to provide both a superior treatment option and life-long health benefits for people with insulin-requiring diabetes

Insulet was founded in 2000 with the mission to improve the lives of people with diabetes and enable customers to enjoy simplicity, freedom, and healthier lives through innovative technology. The Company's world headquarters and state-of-the-art automated manufacturing facility are located in Acton, Massachusetts with global offices in the U.K., France, Germany, Netherlands, Canada, Mexico, Australia, and the United Arab Emirates. Omnipod products are available in 24 countries around the world.

Insulet recently concluded its seventh consecutive year of 20% or more revenue growth, and more than doubled its intellectual property portfolio over the last year. Insulet is proud to be recognized as a 2022 Top Workplace USA ; awarded Top Workplaces Cultural Excellence Award for remote work; recognized as a Great Place to Work ® in four international locations in 2023; and ranked as one of America's most responsible companies by Newsweek .

For more information, visit: insulet.com and omnipod.com .

Position Overview:

• The Manager, Global Sales Operations is a critical member of the broader Global Commercial Operations team and reports to the Sr Director, Global Sales Operations. Working in a global, dynamic, collaborative, cross functional and cross franchise team environment, the successful candidate will lead the development, implementation and management of global analytics and reporting for Insulet.

• The ideal candidate will have a demonstrated ability to comprehend complex global business dynamics, data environments, commercial processes, and market trends with a desire to drive excellence and execution. In addition, they should also have the technical and communication skills necessary to develop and communicate findings at all levels of the organization. This is a hands-on role playing a key position in driving the continued growth of Insulet.

Responsibilities

• Development of lagging and leading global key performance indicators (KPIs) that drives a linkage of corporate strategy to commercial results both for regional and franchise management


• Develops and maintains strong rapport with global business partners in sales, marketing, market access, Finance and Customer Care to develop global KPIs in support of their respective initiatives


• Drives continuous improvement, automation, and self-service that can be scalable through optimized visualization leveraging multiple data environments


• Be inquisitive, conducts analysis and makes recommendations for global commercial initiatives to drive growth and achievement of commercial strategy and objectives.


• Proactively "connects the dots" across commercial teams, Finance & IT to drive alignment of strategy and tactics as well as inform prioritization decisions.


• Performs other duties as required.

Key Decision Rights

• Selection of data visualization tools/applications for analytical and reporting purposes


• 3rd party data sources where applicable

• A passionate, inspirational leader who leads with an enterprise mindset, challenges the status quo, and can align their organization behind a clear vision and strategy


• Has strong emotional intelligence and ability to engage and lead others through change to advance new ways of working


• Talent leader with demonstrated success attracting, growing, and developing talent

Required Skills and Competencies

• Outstanding data management/analysis capabilities required.


• Self-sufficient, flexible, and motivated team player capable of managing several activities simultaneously.


• Ability to work in a time-sensitive focused, dynamic environment, consistently producing deliverables within agreed upon timelines.


• Excellent communication, influencing and negotiating skills are critical.


• Experience supporting or working with a commercial organization, preferably in the pharmaceutical, or medical device industry.


• Positive, results driven, rational, logical, and an excellent team player.

Education and Experience

• Bachelor's Degree, Business Administration (Finance preferred)


• 5+ years related experience that includes business analysis and reporting


• Experience driving commercial/sales process improvement.


• Demonstrated ability to develop and communicate global KPIs, insights and related recommendations.


• Experience working with salesforce.com, and other analytical tools. Advanced microsoft excel (including VBA), and salesforce.com dashboard and reporting skills preferred.


• Knowledge of salesforce.com concepts including campaign management, standard object features, console configuration, workflows, validation rules, Process Builder, Visual Flow, reporting, security settings, role hierarchy, Salesforce Lightning preferred.


• Ability to rapidly learn and take advantage of new concepts, business models, and technologies


• Proven problem solving and critical thinking skills


• Experience working in a fast-paced, high-growth, performance and deadline driven environment

Additional Information

• The position can be remote, hybrid or in-person at our Acton, MA headquarter location.

• Travel is estimated at 20% but will flex depending on business need.

NOTE: This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired). #LI-Remote

Additional Information:
The US base salary range for this full-time position is $102,100.00 - $153,400.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the primary work location in the US. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Acquisition Specialist can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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