The successful candidate will be responsible for the preparation, review, revision, and maintenance of technical documents including, but not limited to unit manuals, test documents, standard operating procedures, etc.
Responsibilities
Understands basic concepts, responsible for writing technical copy for various types of documents for a project of similar complexity.
Prepare and maintain operations documentation, user manuals, and technical publications.
Prepare reports, responses, and briefings targeted to a wide range of audiences.
Ability to meet tight deadlines and requires multitasking of projects.
Works with developers to produce quality documentation and training materials.
Must take direction well and be able to work well in a group environment as well as on their own.
Coordinates layout and design of documents
Will have interaction with clients and expected to perform in a professional manner and present a professional image at all times.
Some travel may be required.
Some experience in a Technical Writing program of similar scope, type, and complexity required.
Initiative:
Must be highly motivated and able to produce quality work in a timely manner.
Assist in the creation and improvement of company products.
Identify solutions to unique and complex problems.
Required to follow all company and departmental procedures.
Qualifications
Competencies:
Exhibits strategic thinking by developing strategies to achieve organizational goals and analyzing market and competition.
Works effectively within approved budget and develops and implements cost saving measures.
Demonstrates innovation through original thinking and creativity and generating strategic goals for the improvement of processes, products, and services.
Exhibits efficiency in problem solving by identifying and resolving problems in a timely manner to best meet customer needs.
Commitment to a standard of excellence in customer service by responding promptly to customer needs and soliciting customer feedback to improve service.
Shows superior written and oral communication skills, speaks clearly and persuasively in positive or negative situations, responds well to questions, and ultimately builds rapport with others.
Contributes to building a positive team environment through commitment, respect, and communication.
Demonstrates professionalism by acting with integrity, high moral standards, and personal accountability.
Shows organizational support by consistently following policy and procedures.
Measures self against standard of excellence and motivates self to continually achieve.
Shows adaptability by effectively responding to frequent change, delays, or unexpected events.
Exhibits superior dependability by consistently arriving to work on time and as scheduled.
Education/Experience:
High school diploma or GED required.
Strong project and multi-tasking skills.
Physical Demands:
Ability to lift up to 50lbs.
Ability to occasional climb ladders and crawl underneath trailers
Work in air-conditioned office, outside and workshop.
Will be required on occasion to work more than 8 hours on one shift.
Requires occasional bending, stooping, lifting, and carrying.
Reaching or handling with arms, hands, and fingers.
Manual dexterity sufficient to work with fingers (i.e. frequent typing)
