Job Location: Claflin University Main Campus - Orangeburg, SC
Position Type: Full Time
Education Level: 4 Year Degree
Travel Percentage: Up to 25%
Job Shift: Any
Job Category: Professional Services
Description Overview
Area Coordinators (AC) are live-on professional staff members with administrative responsibilities for three to four residence halls. This responsibility includes informal counseling and co-curricular education of residential students, supervision of a staff of resident assistants, graduate advisors, and oversight of facilitys needs. Successful applicants will have academic interests and experiences that include residential education, leadership development, a commitment to diversity, civic and social engagement, and an understanding of the needs of students transitioning to college, especially first-year and transfer students. We value colleagues who will be educators outside the classroom, who demonstrate intellectual curiosity and a commitment to academic excellence. By working collaboratively with colleagues both within and beyond residence life departments, ACs help residents foster leadership skills, develop critical reasoning skills, and practice ethical decision-making. This position requires flexibility of work hours, including some evening and weekend work. As live-on professionals, ACs are considered "essential University personnel," and must have skills in crisis management. Each AC participates in a night and weekend duty schedule, requiring periodic overnight monitoring of a duty phone, the ability to respond to emergency situations, and other related residential duties.
Responsibilities
Administrative and General Expectations
Live-in residence and supervise assigned residential communities
Perform administrative duties including, but not limited to assessment, monthly reports, occupancy and health and safety inspections
Provide a staff presence within the area by being visible in the halls and developing a rapport with residents
Address and document students who have violated the Student Code of Conduct
Serve as a conduct hearing officer and facilitate meetings to promote opportunities for student accountability and reflection
Lead an assigned Residential Education initiative such as student staff selection, training, residential operations, student leadership, community development, or professional development
Develop learning outcomes, goals, and ongoing assessment for programs and initiatives
Partner with Housing Services and assist with housing and facilities management including room selection, key inventory, room condition inventory, room changes, damage assessment/billing, summer school placement, and building renovation
Coordinate residence hall opening and closing in assigned residential area in collaboration with Housing Services
Maintain a close working relationship with the Facilities staff
Attend weekly Residential Life meetings and participate in trainings and workshops
Perform additional duties as assigned or required to meet Residential Education and University goals and objectives
Community Development
Implement and evaluate the residential programming model, emphasizing competencies including academic success, exploration and leadership, community, diversity and inclusion, social justice, and wellness
Develop a positive and inclusive working and living environment for staff and students
Provide crisis intervention and resource referral to students in need
Educate students about University policies and procedures including the Community of Responsibility Statement
Create, support, and attend building-wide and floor-wide programming
Communication
Maintain honest, courteous and ethical relations with all members of the Claflin community
Identify, support, and refer students to campus resources as necessary
Maintain confidentiality of all student issues and matters in compliance with FERPA
Maintain a high level of professionalism and integrity
Crisis Intervention & Response
Participate in an on-call duty rotation serving as a first responder and assist with crisis management, intervention, and emergency response
Support students as they encounter various developmental and/or adjustment difficulties
Provide appropriate support and follow-up for students and staff involved in crisis or emergency situations
Maintain availability and accessibility to residents and student staff
Maintain communication with appropriate professional staff to keep them informed of emergencies and crisis situations
Divisional Involvement
Serve on department and University committees as assigned
Provides resources and guidance regarding academic advisement and student success.
Attend all departmental and divisional retreats and meetings
Maintain a high degree of visibility and availability to students and staff members
Collaborate with other departments within Student Development for campus wide events
Perform other duties as assigned
Qualifications
Minimum Qualifications:
Two years of residential life, housing, or student affairs experience
Bachelor's degree in Higher Education Administration or a related field
Experience in training, selection, and supervision of student staff
Effective written and public speaking skills
Strong commitment to students
Excellent organizational, analytical, and critical thinking skills
On-call and crisis management experience
Preferred Qualifications:
Two years of full-time professional residential life, housing, or student affairs experience
Ability to be flexible in a fast paced day-to-day work environment
Experience working with special interest housing communities
