We are seeking a dedicated Desktop Support Analyst to join our IT team. The Desktop Support Analyst will be responsible for providing technical assistance and support to our internal users, ensuring their desktop and laptop systems, software applications, and peripherals are functioning effectively. The ideal candidate will possess strong problem-solving skills, excellent customer service, and a passion for resolving technical issues in a timely manner.
Required:
Proven experience as a Desktop Support Analyst or similar role, providing technical support to end-users in a corporate environment.
Strong knowledge of desktop operating systems, including Windows and macOS, as well as Microsoft Office suite and other common business applications.
Experience with hardware troubleshooting, including desktops, laptops, printers, and mobile devices.
Familiarity with remote desktop support tools and ticketing systems for incident management and tracking.
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Technologies, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill Legal, Beacon Hill Life Sciences, and Beacon Hill HR by visiting www.beaconhillstaffing.com .
