Serves as a point of contact for the IU School of Optometry, Indianapolis Eye Care Center.
Greets patients.
Collects insurance data.
Schedules patient appointments in person and by phone.
Authorizes insurance and retrieves Prior Authorization for services and materials as needed.
Fields and responds to general inquiries as well as patient satisfaction comments.
Qualifications
EDUCATION
Required
High school diploma or equivalent (such as HSED or GED).
WORK EXPERIENCE
Required
6 months of experience in medical scheduling.
Preferred
Experience with a practice management system.
SKILLS
Required
Maintains a high degree of confidentiality.
Preferred
Excellent customer service skills.
Demonstrates intermediate computer skills.
Proficient understanding of medical chart maintenance and insurance.
Working Conditions / Demands
The person in this role must be able to perform the essential functions with or without an accommodation.
Work Hours
Up to 29 hours per week.
Clinic hours are 8:00 am - 5:00 pm Monday through Friday.
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
Multiple plan options for medical insurance
Dental insurance
Health Savings Account with generous IU contribution
Life insurance, LTD, and AD&D options
Base retirement plan contribution from IU, subject to vesting
Additional supplemental retirement plan options
Tuition benefit for IU classes
10 paid holidays per year
Generous Paid Time Off
Paid Parental Leave
Employee Assistance Program (EAP)
Learn more about our benefits by reviewing our online Benefits Brochure.
Job Classification
Career Level: Part Time Employee
FLSA: Nonexempt
Job Function: Part Time Employee
Job Family: Part Time Employee
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
