So, what's the role all about?

As a Principal Cloud Database Engineer, you will be a member of the DataOps team that is responsible for contributing to the mission to Make Data Easier for internal and customer audiences by designing, implementing, and managing the data infrastructure for these platforms. As an industry leader in big data and enterprise analytics, our platforms capture, analyze, and create insight from unstructured interactions. An impressive list of customers uses these analytics to improve contact center performance, increase customer satisfaction and retention, reduce fraud, and streamline operations.

How will you make an impact?

• Leading the DataOps team in building and maintaining big data infrastructure and data warehousing with an emphasis on efficient data storage, processing, and retrieval.
• Being the go-to person for helping with ETL methodologies, pipeline performance issues, data modeling approaches, and overall best practices within the data warehouse.
• Guiding the technical requirements for constructing curated data models which will be used by data consumers to address business and operational questions today and in the future, ensuring the data model is extensible and flexible.
• Providing guidance and technical expertise in data engineering, data governance, performance tuning and data privacy and compliance across the CEA organization.
• Utilizing version control for maintaining codebase integrity and collaboration. Conduct code reviews with team members to promote adherence to query best-practices and efficiency.

Have you got what it takes?

• Bachelor's degree in Computer Science, Data Engineering or related field
• Experience in data warehouse design and implementations
• Proficiency in data engineering concepts, ETL processes, and data integration techniques.
• Proficiency in SQL Server performance tuning and optimization techniques, including a deep understanding of execution plans.
• Experience with cloud platforms, such as AWS, Azure, or GCP, and their respective data integration services

You will have an advantage if you also have:

• Experience with PowerBI or Tableau data lake structures for the purposes of data visualization
• Experience working with customers to optimize their own data warehousing and data integration processes.

What's in it for you?

Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 4019Reporting into: DevOps Manager
Role Type: Individual Contributor