Hospitality Specialist at Epiq Global Business Transformation Solutions, LLC

Posted in Legal 24 days ago.

Type: Full-Time
Location: Palo Alto, California





Job Description:

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

We are looking for a hospitality specialist to join our welcoming and dynamic team. A Hospitality position provides “White Glove” customer service and is responsible for taking care of all client meetings and events, and hospitality tasks at a client location. You will be fully cross trained in all other areas, such as reception and mail copy center. We are looking for someone with outstanding customer service and communication skills. A can-do attitude, and willingness to step in and help out wherever assistance is needed.

Essential Job Responsibilities


  • Provide “White Glove” hospitality services.


  • Set-up meeting rooms as specified - This will include setting up beverages and food, rearranging tables and chairs, and cleaning up once meetings have finished.


  • Setting up lunches and catering brought in for the staff.


  • Perform walk through of floor(s) to inspect and ensure that all conference rooms and kitchens are clean and stocked with supplies.


  • Clean and stock pantry and kitchen as needed daily. Potentially load and unload dishwasher.


  • Stocking the snacks each day.


  • You will be providing back-up coverage for the reception desk for lunch and breaks.


  • Supply and maintain the "Village" supply areas.


  • Help facilities with setting up visiting attorney offices with supplies and name plate.


  • Provide support for miscellaneous requests and flex services.


  • Performing some inventories and placing weekly orders for kitchen supplies and snacks.


  • Utilize various software and event planning programs to meet tasks.


  • Be cross trained in the copy center to handle mail, accountable packages and handle print and scan jobs.


Qualifications & Requirements


  • High School Diploma or GED


  • Minimum of 1-year work experience, client service-oriented preferred


  • Good customer service skills, including tact in handling complaints


  • Good verbal and written communication skills


  • Attention to detail and ability to multitask in a fast-paced environment


  • Ability to lift or move 40 lbs.


  • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time


  • Working knowledge of Microsoft, Outlook, Word, and Excel


  • Shift: dayshift 8-5 or 8:30-5:30


The Compensation range for this role is 20.94 to 25.13 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Click here to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.





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