Shift time - 7:00 am - 4:00 pm (Mon - Fri) 30 minute LunchJob Summary: Responsible for ensuring that Custodians and Lead Workers perform cleaning and building services according to contract specifications and company directives. Supervise cleaning and floor care services operations and logistics; interact as a company representative between crew leaders and customers; ensure contract tasks are completed to standards; enforce quality plans and practices within the operational teams. Position requires strong leadership, management, and interpersonal skills with clear compassion and respect for employees and persons with disabilities.Essential Functions:
Complies with all Agency policies and procedures and follows contract specifications
Keeps up with contract changes, modifications, and provisions
Reads, writes, and speaks (communicate and relate information) English
Oversees all aspects of cleaning of assigned areas
Trains employees in proper cleaning procedures
Acts as mentor to newly hired custodians
Assigns general cleaning, maintenance, and floor care service duties
Ensures all work is performed to contract specifications or company directives
Promptly answer/respond to all calls or messages from APM, PM or representatives
Ensures all work follows Chimes DC Quality Control Program and OSHA guidelines
Inspects scheduled work, keeps daily log of cleaning discrepancies and make corrections
Signs inspection reports and other correspondence on behalf of Chimes DC
Ensures completion of special cleaning requests as assigned by Managers
Ensures assigned custodial workers and lead workers follow work & time schedules
Maintains daily time and attendance records for assigned staff
Verifies acceptability of leave requests and return to work documentation
Ensures compliance with dress code and personal hygiene standards for self and staff
Implements safety policies and procedures
Ensures compliance with safety and security procedures for self and staff
Assists in keeping and accounting for SDS book current and chemical list updated
Reports malfunctioning fixtures and necessary building repairs
Completes time studies and appraisals according to established guidelines (not all sites)
Evaluates, disciplines, supervises, and provides feedback to assigned staff
Account and order supply inventories and supplies orders with approval of APM/PM/CA
Ensures accountability, care and maintenance of property, chemicals and equipment
Passes and complies with CPR/First Aid training and OSHA training
Attends meetings and training programs and relates information to employees
Attends work regularly and remains on site for scheduled shift
Passes and complies with all building and security requirements and procedures
Secondary Functions:
Assists with completion of new hire paperwork
Acts as APM in absence of the APM if required
Works with outside agency staff and job coaches to aid Chimes employees
Ensures customer satisfaction/communication according to the statement of work
Performs other duties, tasks, and special projects as required
*Duties, responsibilities, and tasks may change at any time with or without noticeOther requirements:
Valid driver's license from state of residence and ability to drive, if applicable for site
License must have been valid for at least 3 years
Acceptable driving record as determined by Agency's insurance carrier and by Chimes DC policies and procedures
If driving 15 passenger van, must be at least 25 years old
Essential Personnel: This position is designated as essential. This means that when the facility is facedwith an institutional emergency, employees in this position may be required to remain at theirwork location or to report to work to protect, recover, and continue operations at the facility.Education:
High School diploma or equivalent preferred
Valid CPR/FR certification preferred
Knowledge of regulatory standards
Experience:
Two (2) years of supervisory experience within the past four (4) years in directing cleaning type operations for buildings of the approximate size of the building(s) to be cleaned under this contract
Demonstrated ability and knowledge of building service management relevant equipment, chemicals, and their application
