Job Description:

The Care Team
The care you deserve, the support you need.

Come join our growing team! The Care Team Hospice is looking for a VP of Operations . We specialize in providing Hospice in the home and facilities. If you are looking for a new and exciting opportunity, we encourage you to apply today. A member of the recruiting team will be in contact with you to discuss this opportunity in more detail. At the Care Team we offer:

• Engaging Company Culture
• Competitive Compensation and Excellent Benefits
• Growth from within through training, supportive leadership, and collaboration with the best of the best in your field
• Independence, Autonomy, and Flexibility!
• Innovation and industry-leading systems and technology

As a member of The Care Team, you will enjoy a wealth of great benefit choices including:

• A full benefits package including Health, dental, and vision
• 401k with company match
• Generous Paid Time Off
• Paid Holidays
• Flexible spending
• Company Paid and optional Life and Long-Term Disability, Short Term Disability
• Accident Coverage

KEY JOB RESPONSIBILITIES: This VP will use an analytics-based approach to build and execute, which includes integrating newly acquired businesses, standardizing operating processes and key performance indicators, and creating an internal infrastructure capable of sustaining day to day operations and rapid growth. This leader will establish a framework by which to improve and ensure quality care, operational effectiveness, regulatory compliance, and patient satisfaction.

Drives all operational and strategic initiatives, while overseeing leadership of day-to-day operations within the Hospice organization, serving as the primary point person for the Hospice program for the TCT platform.

Monitors and manages productivity and performance of all clinical field staff to maintain target levels of profitability and patient care.

Works with all operational levels to execute on organizational priorities around patients, families, and communities.

Support growth of business both organically and through acquisitions/de novos in existing and new markets.

Manages and oversees continued growth and scalability of organization including monthly and quarterly profit and loss analysis to determine and track profitability.

Works with the Executive Team to develop strategic analysis for business opportunities and organizational growth.

Brings forward recommendations on existing operational systems for efficiency and improvement opportunities, overall fostering a culture of continuous improvement and performance.

Develops operational strategies that are aligned with the company. Ensures those strategies are effectively deployed throughout the organization at all levels.

Drives uplifting culture and supportive work environment; maintains effective employee relationships.

Works with the VP of Human Resources on recruiting and hiring operations team members.

Instills industry best practices to Hospice team and operational workflows to drive compliance and operational excellence.

Maintains the highest standards of care through the organization along with ensuring compliance with state and federal regulations.

Qualifications

Bachelor's degree is required, Master's degree is preferred.

10+ years of operational experience including managing a team within a multi-site, multi-state hospice organization along with working knowledge of hospice laws and regulations including Medicare Conditions of Participation, etc.

Deep knowledge of and experience with HomeCare HomeBase is required. Muse experience is preferred.

Prior experience working at a PE-backed organization including acquisitions/integration experience and reinforcing process/discipline would be beneficial.

Demonstrated career progression and proven track record of growing programs and/or leading operations through major growth and change.

Ability to drive enterprise value and ensure the same processes throughout the company.

Able to work independently as well as in a cross-functional/team environment.

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