Job Description:

Description

Kenvue is currently recruiting for:

Customer & Commercial Operations Communication Manager, North America

This position reports to Strategic Ops and Customers Comms Leader and is based in Skillman, NJ

Who we are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson's and BAND-AID® Brand Adhesive Bandages that you already know and love. Science is our passion; care is our talent. Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours. For more information, click here.

Role reports to: Strategic Ops and Customers Comms Leader

Location: Skillman, NJ

Travel %: 5%

Pay: $125,000 - $170,000

What you will do

The Customer & Commercial Operations Communication Manager, North America is responsible for maximizing impact in media relations, customer communications and working on issues management.

Key Responsibilities

• Develops and executes integrated communication programs that drive storytelling to increase visibility and thought leadership for Kenvue North America customer and commercial operations organization
• Collaborate with corporate affairs colleagues (e.g., R&D, brand communications, media relations, employee engagement, external affairs etc.) to drive integration and synergies that maximize reach and impact inside and outside the organization for the NA business
• Assist in the deployment of communications surrounding issues/crises to minimize risk and manage reputation
• Responsible for working with agency teams to maximize reach of storytelling opportunities.
• Manage the execution of internal employee communications for the NA customer and commercial operations organization including but not limited to town halls, virtual huddles & leader meetings talking points. This includes writing and content development, partnering with creative resources as needed, and coordinating approvals and distribution of these communications
• Report out regularly to help the team measure success of communications activities and prepare formal reports for senior leadership
• Maintain knowledge on current and emerging communications trends and digital technologies

Qualifications

What we are looking for

Required Qualifications

• A minimum of a Bachelor's degree is required.
• Proven expertise in communications with at least 5 years' experience within a corporate environment or public relations agency
• Exceptional written and verbal communication skills
• A go-getter with a high attention to detail and the ability to prioritize and take ownership. Able to shift gears and acclimate quickly. Willingness to think beyond the tried and true to devise innovative ways to communicate, while aligning with goals and objectives.

• Results driven strategic problem solver; ability to identify and prioritize key opportunities and implement change expediently.
• Ability to interact effectively with individuals at all levels of the organization and work independently.
• Knowledge of SharePoint, Microsoft Office 365 or similar digital content development and management platforms.

Desired Qualifications

• Trusted Partner: Has an ability to engage and build strong working relationships with a range of stakeholders at varying levels, and is capable of motivating themselves to deliver outstanding results with or without hierarchical relationships
• Digital Champion/Technology Advocate: Embraces and practices a digital mindset through encouraging and role modelling the use of technology.

• Agile and Innovative: Leverages an agile and creative mindset to adapt to change and drives continuous process improvement, and proactive learning

What's in it for you

• Annual base salary for new hires in this position ranges from $125,000 - $170,000. This takes into account a number of factors including work location, the candidate's skills, experience, education level & other job-related factors.

• Competitive Total Rewards Package*

• Paid Company Holidays, Paid Vacation, Volunteer Time & More!

• Learning & Development Opportunities

• Employee Resource Groups

• This list could vary based on location/region

*Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other legally protected characteristic, and will not be discriminated against on the basis of disability.

Apply Now