Provide medication management through an evaluation of medications for patients to ensure safe, effective utilization that is tailored to specific medical conditions. Work with patients, providers, nurses, and other health care professionals to provide access to specialty medications and ensure optimal patient outcomes. We approach patient care as a team and support each other as needed or directed to ensure the necessary patient care responsibilities are completed each day. This role is an exempt position with the potential for a hybrid on-site/work from home work model.
Responsibilities:
Pharmacy Practice Involvement:
Proactively maintain proficiency in the skills and theory of the practice of pharmacy by reviewing literature, attending in-services, seminars, and conferences.
Actively participate in clinical meetings
Participate in training staff as directed
Cross train for other roles to provide periodic support as directed based on business needs
Participates in Clinical Subcommittees at MGBSP
Precepts students/residents as directed
Clinical Practice Expectations:
Ensure all drugs are appropriately indicated, effective, safe and convenient for the patient
Identify, resolve and prevent drug therapy problems
Document safety events at time of discovery through MGBSP safety event tool and assist in resolution under guidance of the Safety Officer
Provide immediate and scheduled patient counseling and respond to inquiries from patients, family members, and health care professionals concerning drug therapy in a timely manner
Document therapeutic interventions based on patient and medication therapy evaulation
Facilitate medication access by assisting with prior authorizations, drug therapy appeals, financial assistance, and other Patient Care Coordinator activities as directed.
Provide On-call support on a scheduled rotation
Perform patient evaluation as it pertains to medication management:
Obtain patient histories (medication, allergy, disease) and apply these along with other patient data in the pharmaceutical care evaluation
Evaluate and document patient outcomes at each encounter
Provide patient education on medications and disease states in individual or group settings
Collect analyze, interpret and evaluate appropriate data relative to medication therapy
Ensure that the patient understands the specific goals of therapy and that the patient and providers are working to achieve these goals
Identify, resolve, and document patient specific drug therapy problems and issues in the patient's best interest
Evaluate the significance of signs and symptoms relative to disease processes and make recommendations for the modification of drug therapy
Evaluate the significance and clinical importance of adverse reactions and complications associated with drug therapy
Demonstrates Commitment to Customers:
Aware of different customer needs/desires
Takes action to meet customer needs/desires with respect to customer diversity
Helps improve processes to meet customer needs.
Suggests and acts on ideas to improve overall customer service
Respects confidentiality and shares information with only those that need to know
Demonstrates Commitment to Fellow Employees:
Seeks to understand and value differences between employees
Treats other employees with dignity and respect
Demonstrates open, honest communication and behavior
Resolves conflict in a positive manner
Contributes to the productivity of the workgroup
Demonstrates Commitment to Health System:
Lives the values of dignity, integrity, service and compassion
Supports the mission/vision
Speaks positively about Health System
Chooses to make Health System a better place
Use/s the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration
Other duties as assigned
Qualifications
Qualifications:
Degree from an accredited college of pharmacy
Level of education preferred for this job: Pharm D
Clinical Pharmacist hospital practice experience (2 years) preferably in one or more specialties
Excellent verbal and written skills
Proficiency with Microsoft Office
Skills/Abilities/Other Details:
License/Certification/Registration: Current State pharmacy license
Preferred License/Certification/Registration: CSP, BCOP, BCPS or similar
Minimum Experience: Three years' experience as a clinical pharmacist with direct patient care
Preferred Experience: Specialty Pharmacy and/or, Pharmacy Residency Program (PGY1 or 2)
Additional Requirements: Excellent customer service and communication skills, proficient in the English language, ability to manage time and people effectively, good attention to detail, ability to follow policies and procedures. Commitment to applying individual clinical skills in collaborative team environment to achieve patient-specific and program-specific goals.
Due to differences in scope of care, practice, or service across settings, the specific experience required for this position may vary: Respect the confidentiality of all information, including information regarding patients, staff members or Health System business issues, and share information only with those who need to know
Jobs titles that indirectly report to this position: Patient Care Coordinator (Pharmacy Technician)
No direct reports; however, provides guidance to staff
No direct budgetary responsibility
Demonstrates fiscal responsibility by effectively using Mass General Brigham resources
Standing, walking, sitting, reaching above shoulders, reaching waist level, reach below the knee, climbing, lifting about the shoulder < 10 - 20 MAX # LBS, lifting waist level < 10 - 20 MAX # LBS
Periodic compensated On-call service
Mass General Brigham is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
