POSITION SUMMARY:
The Case Manager will provide outreach and coordination of care throughout Miami- Dade County to refugees. The CM will offer refugee services that are available to ensure clients gain skills, knowledge and resources to access medical and mental health services. The CM will assist in providing intake and assessment, case management services, referrals, education, monitoring and support. This position requires knowledge and training in case management in order to assess clients needs; and develop and implement a comprehensive service plan. The CM will also support the clients and their families. Knowledge of community resources are required. Ability to provide empathic support while maintaining professional boundaries are essential. Case Manager will collaborate with and provide education to area service providers and refugee communities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsibilities include the following, and other duties may be assigned:
Complete Assessments and Program required documents approved by Department DirectorDevelopment of Case Management Treatment Service planCrisis interventionInformation and referrals to community resourcesArrange for client services, as neededCase coordination and monitoringAssistance with applications for services or benefits as neededProvide support to clientsData entry into a web based software system