Outpatient Clinic Director- Cape at Bay Cove Human Services, Inc.

Posted in Other 18 days ago.

Location: Barnstable, Massachusetts





Job Description:

Bay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.


Bay Cove Human Services is committed to ensuring the representation and participation of candidates from diverse backgrounds and experiences. We encourage all qualified individuals, particularly those from historically marginalized groups, to apply.



Bonus: $5,000 - $2,500 paid after 3 months and $2,500 paid after 6 months



Job Summary:


The Outpatient Clinic Director provides administrative oversight of the Outpatient Clinic and creates, directs, and implements its policies and procedures. The Outpatient Clinic Director is responsible for the day to day management of the clinical services which include outpatient psychiatry as well as outpatient therapy delivered to individuals with mental health challenges. The Outpatient Clinic Director contributes to Bay Cove's mission by ensuring the services delivered at the Outpatient Clinic are consistent with the agency goal of partnering with Persons to work towards personal goals in order to achieve greater independence and improved quality of life.


This is an exempt position.



Supervisory Responsibilities: Outpatient Therapists



Essential Functions of the Position:



  • Oversee the delivery of high quality, timely, professional outpatient clinical services including intake, assessment, treatment planning, counseling, and psychopharmacological services.

  • Maintain a small client caseload and provide individual and group therapy as needed to clients to meet designated productivity requirements.

  • Oversee provider and staff scheduling, staff management, client flow, client satisfaction, budget management, personnel management and development, and ensuring compliance with Bay Cove policies and protocols.

  • Ensure employee hiring, credentialing, orientation, ongoing performance appraisal and supervision occur in a manner consistent with agency and payor standards.

  • Ensure timely clinical documentation fulfilling requisite standards regarding medical necessity and description of services related to the treatment plan and/or any crisis concerns.

  • Responsible for ongoing quality assurance and improvement activities related to payor site visits, accreditation, and Agency or Departmental (DPH and/or DMH) standards.


Job Requirements:



  • Master's degree in social work, psychology, counseling or related field required.

  • LICSW, LMHC, or other behavioral health category which qualifies as Licensed Practitioner of the Healing Arts required.

  • At least three years of experience providing services to adults with mental health challenges.

  • At least two years of supervisory and management experience.

  • Knowledge of outpatient clinic operations and standards as well as 3rd Party regulations and processes preferred.

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