Posted in Admin - Clerical 30 days ago.
Type: Full-Time
Location: West Des Moines, Iowa
As aFront Office Registration Coordinatorat LifeWorks, West Des Moinesclinic,you will be the first point of contact for clients - answering phones, cheerfully greeting clients, registering and scheduling clients, collecting co-pays, and acting as a liaison between our mental health professionals and our patients. This is a full-timerole with set hours, see shifts below.You will be part of a team of mental health professionals that specialize in psychiatric evaluations, clinical social work, and family therapy. We are committed to helping patients in our community who areexperiencing personal, emotional, marriage, family, or psychological problems. You will play an important part in that process by actively listening to patients' needs and showing empathy to every patient you speak with.
Other duties include the following:
Opening or closing the clinicFaxing and copyingSorting documents into the electronic chartBasic knowledge of billing and insurance coverage
Hours:
Monday - Thursday: 9:45 am - 6:15 pmFriday 8:30 am - 5 pm
Pay Rate:
$16.00 per hour
Qualifications:
Excellent organizational skills and ability to multitask
Proficientcomputerskills and experience using Microsoft Office
Strong customer service and interpersonal communication skills
Previous front desk, reception/receptionist, administrative assistant, or officeexperience preferred
High School Diploma required
An interest in psychology, counseling, the behavioral sciences, social work, or healthcare is strongly preferred
Key Attributes of a successful candidate include:
Expertise in providing high-quality customer service in a busy environment
Ideal experience includes working as a barista, or in a fast-paced retail setting (such as working during the holidays at popular stores)
De-escalation skills
Ideal experience includes working in childcare, as a nanny, in an educational setting, or previous mental health experience where expectations change every day; the candidate has learned to expect the unexpected and has had to deescalate someone who is upset
Benefits:
Nystrom & Associates, Ltd. prides itself on the benefits and compensation offered to staff, including:
Medical & Dental insurance
Opportunities for professional growth and career advancement
Health Savings Account (HSA)
Flexible Spending Account (FSA) for applicable medical and dependent care expenses
Paid Time Off (PTO)
Paid Holidays
401(K) Retirement Plan with a generous employer matching program
Supplemental insurances,such asshort term disability, cancer insurance, and accident insurance
Partnerships with local universities for tuition discounts:
St. Mary's University - 10% discountUniversity of Northwestern - St. Paul - 10% discount for select programsBethel University - $400 Scholarship per term for select programsCapella University - 10% tuition discount plus additional perksAdler Graduate School - 10% tuition reduction
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