The Integrity Team Leader is responsible for developing, implementing, and managing integrity practices within Paragon's Background Investigations Program. The Integrity Team Leader (ITL) oversees the intake, assignment, investigation, and resolution of all complaints and concerns. The ITL will be responsible for managing their team of Integrity Assurance Analysts to ensure timely, thorough, investigations and resolutions to meet customer expectations and contractual obligations.
ESSENTIAL FUNCTIONS
The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
Oversight of program related integrity assurance (IA) and the IA team.
Lead a team of Integrity Assurance Analysts responsible for investigating concerns and complaints and providing complete and thorough investigative results.
Oversight and investigation of all concerns and complaints, to include assignment to Integrity Assurance Analysts, investigations, samplings/rework, resolution, and customer communication.
Regular communication with customers regarding questions, concerns, status, and resolution of any matters relating to integrity.
Investigation and reporting of all compromises and losses of PII and GFE for all contracts.
Investigation and reporting of all potential classified spills for all contracts.
Ensure all training is up to date, accurate, and includes a comprehensive overview of Integrity.
Investigate and resolve instances of quality concerns, misconduct, and/or integrity issues throughout the BI program.
Stay abreast of policies, standards, and regulations that directly impact the conduct of background investigations.
Work closely with Security, Training, and Field and Review Leadership to develop, implement, and maintain integrity policies and adherence.
Other duties as assigned
MINIMUM QUALIFICATIONS AT ENTRY
Additional qualifications may be specified and receive preference, depending upon the nature of the position .
Must be a citizen of the United States.
At least 18 years of age.
Must possess current (within the last 2 years) Single Scope Background Investigation (SSBI) or active Secret level security clearance based on an SSBI.
Ability to acquire and maintain any other specific special clearances/access requirements.
Basic Qualifications
Minimum of three (3) years within the last ten (10) years of investigations experience at the federal, state, or local level of government
Minimum of five (5) years background investigation work experience, leadership experience preferred.
Background and experience with Integrity Assurance.
Background Prerequisites
Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements.
Education/Experience:
Bachelor's Degree or equivalent is required. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.
Competencies (as demonstrated through experience, training, and/or testing):
Ability to adapt quickly to program and customer operations, analytics, and requirements.
Exceptional leadership skills
Thorough knowledge of background investigations policies and procedures
Strong communication, writing, and interpersonal skills
Ability to continuously self-educate and adapt to the changes in the personnel security industry.
Ability to read, analyze, and interpret various internal and external documents and reports.
Ability to foster a culture of trust, equal opportunity, teamwork, responsibility, high expectations, and open communication within our organization.
Must be able to work with little supervision, multi-task, work beyond minimum expectations and, remain flexible and receptive to frequent policy changes and organizational need.
Ability to work remotely without daily supervision.
Excellent time management and organizational skills to balance and prioritize work.
Ability to establish and build rapport with field and review staff.
Analytical and problem-solving skills.
Ability to synthesize information, identify key findings and determine conclusions.
WORKING CONDITIONS (Physical/Mental Demands)
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
Maintaining composure in dealing with executives and staff in group and one-on-one settings and in situations requiring high performance and results
Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.
Handling and being exposed to sensitive and confidential information.
Required ability to handle multiple tasks concurrently.
Speak and hear sufficiently to communicate in person and by phone.
Maintain visual ability including close vision, distance vision, and ability to adjust focus.
Ability to work on computer for long periods of time
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran .
