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Retirement Office -Office Manager at City of Ann Arbor

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Ann Arbor, Michigan





Job Description:


Retirement Office - Office Manager


Salary: $57,157 - $60,000 (Offer will be commensurate with experience)


Benefits offered for this opportunity: 2024-Non-Union Benefits Summary


Role Summary:


To provide a variety of highly responsible, confidential and complex administrative duties with limited supervision; generates complex records, reports, analysis and studies; establishes and enforces departmental policies and procedures; independently make decisions and is held accountable for operating issues in the unit.


Essential Duties:


Incumbent may be responsible for, but not limited to, the following duties:



  • File maintenance in the City's OnBase System (scanning and saving documents such as retiree filing, Board and Committee meeting packets, annual reports, union contracts, etc.)

  • Regular updates to the Retirement System webpage on the City's website (posting meeting dates, attaching links to agendas, posting minutes, newsletters, investment reports, etc.)

  • Transcribing meeting minutes for two boards and three committees on a monthly basis using digital recorder and software program. Compiling Board and Committee meeting packet items into pdf's for packet distribution.

  • Schedule and coordinate events such as onsite and offsite meetings, annual Retiree Luncheon, and educational sessions.

  • Register Trustees and Staff members for conferences.

  • Accounts payable and receivable for both the Retirement and VEBA Systems.

  • Ensure that retirement notices are sent to the City on a timely basis.

  • Generate Board meeting agendas through the City's Legistar system, including sending them to the City's calendar through the program.

  • Create annual member newsletter through Microsoft Publisher.

  • Create PowerPoint presentations as needed.

  • Sit in on final sessions for employees who are retiring and completing their paperwork and notarize documents.

  • Prepare retiree files and certain accounting documents for scanning by an outsourced scanning firm on an annual basis. Coordinate pick-up and delivery of the files with the company.

  • Performs and coordinates a wide variety of complex and confidential tasks, activities and inquiries involving Service Area Administrators, elected and appointed officials and City personnel.

  • Understands management's objectives and decisions and makes appropriate judgments regarding the use and sharing of information.

  • Maintains confidential employee records and confidential collective bargaining records according to contractual, City policy and legal requirements.

  • Provides assistance to internal and external customers for service and information, focusing on providing solutions without making additional referrals.

  • Utilizes knowledge of City policy and procedures and of other units of government to develop appropriate response or referral when necessary.

  • Identifies and maintains appropriate working relationships with key individuals.

  • Organizes and analyzes data in a variety of forms to answer questions and create reports in support of management, appointed and elected officials' decisions.

  • Adapts and adjusts behavior and work methods rapidly in response to new information, changing conditions and unexpected situations requiring attention and resolution.

  • Identifies and analyzes problems, making logical decisions and exercising appropriate judgment to recommend to management or independently implement solutions to organizational or individual problems.

  • Creates and maintains policy, procedure and records management systems, specified document update and retention schedules.

  • Manages and responds to Freedom of Information Act requests in accordance with State Law and City policy.

  • Maintains and manages Service Area personnel records according to City policy.

  • Establishes and manages administrative calendars, deadlines and procedures.

  • Assures conformance to City procurement standards and protocols.

  • Maintain/manage employee information/data for 401/457 plans. Provide customer service, notifications, schedule/prepare onsite consultations and webinars, reporting.

  • Maintain/manage investment managers/building vendor contracts and information

  • Maintain annual disclosures (cyber security & service provider)

  • Schedule/maintain building service providers and building maintenance and inventory.

  • Complete/direct estimate requests

  • Manage and organize Retirement Board elections

  • Plan and manage Ex-Officio meetings

  • Manage petty cash


  • Serve as Safety Procedure liaison


Related Work:



  • Supports boards and commissions, including interacting with elected and appointed officials, constituency representatives and the public, attending meetings, creating packets and taking minutes.

  • Defines, plans, executes and coordinates administrative projects based on executive directives, City policy and applicable State and Federal laws within a specified time frame.


  • Performs other related duties as assigned


Education, Training and Experience Required at Entry:



  • Associates degree (A.S., A.A.) with an emphasis in business or public administration

  • Experience in general office practices and procedures: at least 5 years

  • Experience in coordinating work activities: at least 5 years

  • The City of Ann Arbor, at its discretion, may consider an alternative combination of formal education and work experience


Education, Training and Experience Preferred:



  • Graduation from an accredited four-year college or university with major course work in public or business administration

  • Office administration and staff assistant work: at least 7 years

  • Municipal government: at least 5 years

  • Supervisory experience: at least 2 years


Licensing Requirements at entry:



  • N/A


View Additional Requirements and Information at: Office Manager Job Description

See job description





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