Alvarez & Marsal is a leading independent global professional services firm, specializing in providing turnaround management, performance improvement and corporate advisory services. With over 9,000 professionals based in 70+ locations across North America, Europe, Asia, and Latin America, our firm excels in problem solving and value creation. Drawing on a strong operational heritage and hands-on-approach, our professionals work closely with organizations and stakeholders to help tackle complex business issues and maximize value.
Position Overview
Alvarez & Marsal is seeking an experienced individual to establish guidelines, policies, processes and channels for communications and set objectives and strategies for social media communications. This role will have a dual focus:
Internal Communications: Establish and ensure appropriate methodologies, best practices and channels for communications are used and applied consistently. Additionally, this person will be the central owner to help review, improve and even ensure proper drafting of all communications for Corporate Services Leaders (Finance, HR, IT, Marketing, etc.), as well as any communication targeting all employees or large segments of employees. The overall objective for the role is to ensure communications are impactful and engaging and communications are packaged and presented in a way they can be easily consumed and understood.
Social Channel Strategy & Governance: Set forth an appropriate roadmap for the evolution of A&Ms social media channels, use of channels and related content strategy and guidelines. A&M is quickly growing across all regions and there is a need for a formal, global strategy and guidelines for what social channels should or should not be used, when and where and what content is appropriate for each. Additionally, this person will be responsible for establishing a monitoring mechanism to ensure compliance with guidelines and help deliver ongoing training programs to instil best practices.
The successful candidate will have a proven track record of delivering leadership and guidance across communications and social media, specifically helping create and evolve those areas for a global, multi-faceted organization.
Key duties and responsibilities:
Understand A&Ms organizational structure, employee communities and use of social media.
Develop and propose communications guidelines, best practices and strategies to consistently keep executive leadership in front of and connected with employees across the globe in a meaningful way.
Establish and keep organized, a community of communications ambassadors across the firm that exist in regions and business units that can enforce protocols and best practices as well as be an extension of global expectations for employee communications.
Identify where new channels and technologies need to be created or evolved to ensure timeliness of communications and ease of access to communications.
Draft communications for executive leadership as well as evolve and proof existing content.
Connect and create visibility of planned communications across all internal communications related personnel and leadership.
Understand A&Ms current use of social media platforms and provide guidelines and a roadmap for how the mix and use of these channels should evolve with the growth of the firm.
Provide guidance for social media best practices, assess social media results and performance and provide recommendations for how to optimize current and new channels.
Candidate should have the following experience:
10 or more years of experience that includes experience supporting and working with c-suite leadership to develop internal communications plans, recurring programs and related for a global organization.
Multiple years working in a global, matrixed, professional services organization preferred.
Comprehensive understanding and demonstrated success and hands on experience leading the advance and implementation of modern communications strategies and tactics, with a proven track record of creating engaging messaging and ensuring ease of access for the audience.
Experience with social media channels, specifically responsible for the performance and use of social media channels.
Understanding and proven ability to build consensus and connect with leaders.
The salary range is $150,000 - $200,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.
