Job Description:

FIELD SERVICE MANAGER – Milwaukee, WI area - Full-Time

$22 / hour

Servicing Milwaukee Airport (MKE), Southridge Mall, Mayfair Mall, plus some fitness centers 

Approximately 30 - 40 hour a week

Nights and weekends required as needed

Full-time benefits; Bonus eligible!

BENEFITS

Smarte Carte Inc. offers a competitive compensation package and outstanding benefits including; Group Health & Dental Insurance, Company Paid Life Insurance, Company Paid Short-Term Disability, Matching 401k, Paid Time Off, Paid Holidays, and Wellness Reimbursement Program.

COMPANY BACKGROUND

Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.

Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Canada, Australia, New Zealand, Sweden, United Kingdom, and Singapore.

Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.

BASIC FUNCTION

The Field Service Manager is responsible for the service and maintenance of equipment at Milwaukee Airport (MKE), Southridge Mall, Mayfair Mall, and approximately 13 fitness center locations that require massage chair service maintenance.

KEY RESPONSIBILITIES

• Maintenance and repair of equipment


• Maintain clean equipment


• Maintain policy and procedure expectations of the facility and Smarte Carte


• Maintain regular contact with District Service Manager


• Improve revenue of location consistent with traffic changes and corporate performance levels


• Maintain a safe working environment by ensuring all equipment is in good repair and working as designed


• Maintain a positive relationship with the facility management


• Other assignments as needed.

EDUCATION

• Technical degree preferred

SKILLS

• Working knowledge of equipment


• Electrical and mechanical equipment repair


• Excellent verbal and written communication


• Maintain accurate records


• Compile reports


• Proficient in computer and Smartphone use

LICENSES & CERTIFICATIONS

• Valid Drivers license required


• Ability to get an Airport badge required

PHYSICAL REQUIREMENTS

• Lift 40 lbs. to waist height


• Push/Pull 75-100 lbs.


• Bend and stoop, walk and stand for long periods of time


• Visual acuity/manual dexterity to perform mechanical and electrical repairs

Experience

Required

• Electrical, mechanical equipment repair and maintenance

Education

Preferred

• Technical/other training or better in Electronics Technology or related field

Licenses & Certifications

Required

• Airport Badge


• Drivers License

Skills

Required

• Troubleshooting


• Computer


• Cleaning


• Time Management


• Reporting


• Prioritizing


• Flexibility


• Customer Service


• Communication

Preferred

• Attention to detail

Behaviors

Required

• Team Player: Works well as a member of a group


• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Preferred

• Innovative: Consistently introduces new ideas and demonstrates original thinking


• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

Required

• Self-Starter: Inspired to perform without outside help

See job description

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