Who are we?
Avance Care is in the business of improving the standard of healthcare. By offering specialized, accessible, cost-effective healthcare services, we keep our patients at the center!
Why us?

We offer a comprehensive benefits package available on the first of the month following 30 days of employment.
Our company-wide growth means consistent opportunities for advancement.

Job Purpose:
Clinical Manager is responsible for making sure all aspects of the clinical practice run smoothly, including assisting the nursing staff with day-to-day operations of the practice. Clinical manager is also responsible for OSHA standards of the practice, procedure protocols, and communication between staff and providers.
Core Responsibilities:

Resolves all conflicts at the location with the assistance of other parties when necessary
Communicates effectively and politely with all staff members
Ensures all employees are following Avance Care Policies and Procedures and acting in a way that represents the company in the best light to patients
Advises practice manager on all non-routine matters relating to the operations and affairs of areas responsible, especially maters of significant progress, problems, and potential problems
Addresses employee complaints in a timely manner and alerting other parties when necessary
Supervises all staff on a daily basis to ensure proper procedure are followed
Recruits, interviews, trains, counsels, coaches, disciplines, and terminates employees, as necessary
Schedules employees, oversees vacation requests, and ensures continuous shift coverage
Ensures HIPAA and OSHA compliance:
Ensures work environment is always safe for employees and patients
Ensures all employees are up to date on their employee compliance including coursework, TB screening, and Hepatitis B vaccination
Conducts bi-annual employee evaluations
Documents and tracks any employee violation of job responsibilities and any actions or conflicts
Maintains employee files
Interacts with vendors, suppliers, and other related entities as needed
Orders and maintains medical/office/vaccine supply inventory
Conducts staff meetings to share information and communicate on company issues
Ensures exam/treatment rooms are stocked; make sure medical supplies are not outdate
Act as a liaison between the Corporate office, clinic team, and any other outside entity to ensure all communications and workflow changes are relayed clearly
Coordinate coverage for all employees during call-outs and emergency situations
Accomplishes all tasks as assigned or become necessary

Qualifications:

Minimum of Associates Nursing Degree with 5-8 years of experience in medical office supervision or 5-8 years of relevant experience
Bachelor of Science in Nursing (BSN) highly preferred
Active and in good standing, North Carolina Registered Nurse license

What are we looking for?

Excellent verbal and written communication
Confidentiality
Strong computer skills
Strong attention to detail
Team player
Efficient time management and workload prioritization
Strong multi-tasking skills
Leadership skills
Strong customer service skills
Strong interpersonal skills
Ability to inspire and motivate
Knowledge of common medical terminology
Work professionally under stress