One of the leading affordable housing nonprofits in the area, Habitat Charlotte Region partners with hundreds of families each year through affordable homeownership, home preservation and financial literacy training. As a ReStore and Volunteer Engagement Specialist, you’ll play an integral role in our vision of a world where everyone has a safe and affordable place to live.
Retirement planning a 403(b) with 3% organizational match
Position Purpose
Habitat Charlotte Region operates 6 Restore locations in the Greater Charlotte area. Each Restore is a fundraising arm of the affiliate with proceeds used to help build and repair homes for hard-working families right here in our community. The Restore and Volunteer Engagement Specialist plays a vital role in development and fostering the volunteer experience as it pertains to Habitat Charlotte Region's retail programs. This position works closely with the Senior Manager of Volunteer Services, the Volunteer Recruitment Specialist, Development staff, Retail staff, and others to create a consistent and positive volunteer experience based on the needs of the affiliate.
The Volunteer Services team recruits, supports, and retains over 4,000 individuals in the Charlotte Region who volunteer their time in Habitat's mission each year. Volunteers contribute millions of dollars in direct service each year, making them a key part of Habitat's success. The Restore and Volunteer Engagement Specialist directly oversees hundreds of Restore volunteers and is an exciting opportunity to practice people management early in a career.
Essential Functions
Work with the store managers to determine the volunteer needs and opportunities with each of our 6 Restore locations
Hold biweekly office hours at Restore locations in Mecklenburg and Iredell counties
In conjunction with the Senior Manager of Volunteer Services and leadership of appropriate departments, determine and shape meaningful volunteer opportunities for the Restore program
Collaborate with Development staff to schedule corporate, faith, and school groups at the Restore
Recruit, recognize, and retain volunteer groups who serve at the Restore
In conjunction with the Senior Manager of Volunteers and/or Volunteer Recruitment Specialist, assist with volunteer recruitment efforts as needed.
Collaborate with Retail staff to foster a consistent, professional volunteer experience
Help maintain volunteer database and work with other staff to keep accurate records of the affiliate's constituents
Report on volunteer metrics on a monthly basis
Monitor and report on volunteer satisfaction
Lead the Volunteer Recognition Program, including the future Volunteer Rewards Store
Lead the planning and execution meaningful volunteer appreciation opportunities and events for volunteers across the affiliate with the Volunteer Services team
Qualifications
Bachelor Degree Preferred
Self-motivated with ability to work as part of group or individually
Strong Communication Skills
Organizational Skills
Managing Multiple Priorities
Commitment to and knowledge of Habitat
Public Speaking Experience
Past volunteer/community service experience preferred
Computer skills, including database management & basic website management
(Preferred: Microsoft Office; Salesforce)
Behaviors
Dedication to the mission and work of Habitat for Humanity
Commitment to fostering a positive volunteer experience critical to Habitat operations
Effective communication internally and externally to maintain an atmosphere where volunteer opportunities are consistently available as an ongoing public relations effort
Ability to think strategically about the volunteer experience as it pertains to Habitat's mission Ability to work both individually and as a member of a group
Work flexible hours, primarily Tues-Sat, including some evening and Sun-Mon commitments Perform with minimal-level supervision
SupervisoryResponsibilities
None
Work Environment
This position requires working primarily indoors in an office setting and traveling within the service area.
Physical Demands
Ability to sit at desk and use computer for extended periods of time
Ability to stand and walk construction job sites for several hours at a time
Ability to lift 20 lbs. unassisted
Estimated Time Commitment: 40 hours/week, Tuesday-Saturday work week.
Habitat for Humanity of the Charlotte Region is an Equal Opportunity Employer and a drug-free workplace. A pre-employment drug screen and background check is required.
Habitat for Humanity of the Charlotte Region program funding often includes federal funding and this role may support federally funded activities. People qualifying as Section 3 residents per Section 3 of the HUD Act of 1968 (12 U.S.C § 1701u) and its associated regulations (24 C.F.R. Part 75) are encouraged to apply. Information on Section 3 qualifications and certification material available upon request.
