At HomeTeam, we put people first.We make sure at HomeTeam you have the tools, support, and training needed to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’s next all-star player.
Apply in minutes from your mobile phone!
Responsibilities
As a HomeTeam Service Manager, you can expect to:
Industry experience is a plus, BUT, not required! WE will Train!
Ensure daily assigned revenue is completed
Maintain a high level of service quality
Standardize pest control technician service routes to improve route density
Schedule and review daily routes with technicians
Handle customer complaints; investigate and resolve customer service concerns
Assist technicians with field service requests and delinquent accounts
Order and maintain equipment, supplies and materials required for service work
Create a positive work environment
Attract and select high caliber employees, while maintaining qualified staff
Actively manage performance and motivate service staff
Follow and enforce work procedures, prepare work schedules, and expedite workflow to subordinates
Maintain appropriate certification/licensing as required by the state or by branch management
Coordinate training and licensing of new and existing service personnel
Coordinate and/or provide continuing training as needed
Maintain truck inventory records and perform periodic inspections
Delegate duties and examine work for accuracy and neatness
Maintain record of all commercial vehicle licenses and pest control licenses
Assist General/Branch Manager in other duties assigned
Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned
There’s plenty of perks too!
Competitive pay $$ plus bonus
$50K - $60K/Annually
Company vehicle and gas card provided
Company cell phone provided
Comprehensive benefits package including medical, dental, vision
